Client Manager

Functions/Responsibilities: We are looking for a driven Client Manager to grow our client base, strengthen key relationships, and drive revenue through consultative sales, client retention, and strategic account management in a fast-paced and dynamic environment. Responsibilities of Client Manager · Drive business growth through both customer acquisition and retention, while maximizing profitability in alignment with defined targets. · Generate new business opportunities through proactive outreach methods such as networking, cold calling, marketing initiatives, and other lead generation strategies. · Develop and maintain strong relationships with key clients, identify new business opportunities, and negotiate deals to successful closure while staying informed on market trends and conditions. · Craft compelling proposals and sales pitches to effectively engage potential clients. · Utilize customer relationship management (CRM) and sales tools to streamline the sales process and manage client information. · Maintain an in-depth understanding of the company’s offerings and keep abreast of developments, trends, and challenges within the industry. · Demonstrate self-motivation and the ability to set and achieve impactful goals. · Exhibit resilience and determination when overcoming obstacles or setbacks. · Apply a consultative sales approach and work in collaboration with marketing to attract, qualify, and nurture leads. · Communicate clearly and persuasively, leveraging both presales solutions expertise and customer insights to close deals effectively. Performance Requirements: · Proficient in MS Office applications, particularly Excel, Words and PowerPoint, for reporting and presentation purposes. · Familiarity with CRM platforms (e.g., Salesforce, ZOHO) and order management systems to manage client pipelines and sales processes effectively. · Strong understanding of sales cycles, contract negotiation, and deal-closing techniques. · Exceptional communication and interpersonal skills with the ability to build and maintain trusted client relationships. · Demonstrates professionalism and integrity in managing sensitive customer and business information. · Resilient and adaptable in a fast-paced, target-driven environment. · Strong organizational skills with the ability to manage multiple opportunities and priorities simultaneously. · Self-driven with a proactive mindset and strong sense of accountability. · Capable of working independently while also collaborating effectively across internal teams including presales, delivery, and marketing. · Detail-oriented and committed to delivering high-quality work with accuracy and timeliness. Education or Qualification: · Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field. · Candidates with a Diploma and strong relevant experience in IT solution sales or systems integration may also be considered. · Minimum 3 to 4 years of experience in IT sales, preferably within systems integration or enterprise IT solutions. · Familiarity with IT infrastructure, enterprise solutions, and systems integration is highly preferred. · Fluency in English.