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About Atos Group Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. 1st Line Support Analyst / Engineer with German Location Poland (hybrid) We are looking for a 1st Line Support Analyst / Engineer with German to join our Service Desk team supporting international users. In this role, you will be the first point of contact for end users, providing technical support and ensuring a high level of customer satisfaction. Your Responsibilities Act as the first point of contact for end users via phone, email, chat or ticketing system Provide basic technical support and guidance for IT‑related issues Register, track and update incidents and service requests in line with SLA procedures Perform initial issue analysis and troubleshooting (software, access, basic hardware issues) Escalate more complex cases to 2nd line support when needed Communicate clearly and professionally with users in German and English Ensure a positive user experience through a helpful and service‑oriented approach Hybrid Working Model Hybrid and employee‑friendly approach Office presence is flexible The number of on‑site days depends on the distance from the office Shift Work Model This is a shift‑based role Night shifts may be required, depending on the project and customer support needs Shift schedule is communicated in advance What You Bring German language proficiency B2+/C1 (spoken and written) English language proficiency B1/B2 (working level) Willingness to work in a shift‑based model, including night shifts if required Customer‑oriented mindset and strong communication skills Interest in IT and motivation to build a career in technical support Ability to follow procedures, prioritize tasks and work in structured environments Nice to Have First experience in Service Desk / IT Support / Customer Support Basic knowledge of Windows, MS Office or IT systems IT education, courses or certifications (e.g. ITIL – nice to have) Experience working in an international or corporate environment Your Profile Entry‑level candidate or career starter with strong language skills Calm, patient and solution‑oriented attitude Open to learning and continuous development Team player who values collaboration and clear communication Reliable, organized and comfortable working in a shift environment What’s in It for You? Great entry point to an IT career – no advanced technical background required Structured onboarding and training, including IT basics, processes and tools Language practice on a daily basis – German and English in real business scenarios Clear development path – opportunity to grow towards 2nd Line Support or other IT roles Supportive team environment – you will always be able to count on help from more experienced colleagues International work environment with exposure to corporate IT standards Hybrid working model with a flexible and employee‑friendly approach – on‑site presence is adjusted based on your distance from the office. Access to learning platforms, trainings and certifications (e.g. ITIL, technical & language courses) Predictable schedule within structured shifts Wellbeing initiatives & work‑life balance programs Private medical care and benefits platform What Happens Next? Quick conversation with HR Interview with Service Desk / IT Manager Language verification (German & English) The company follows an equal opportunity policy and does not permit any form of discrimination. Employment decisions are based solely on skills and qualifications.
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.