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About The Position As a Global Supply Chain & Customer Service Specialist, you will support end‑to‑end operations within the GBS scope, ensuring timely and accurate supply of finished, semi‑finished, and raw materials to JTI Markets and 3rd Party Partners. You’ll work closely with factories, suppliers, logistics partners, Finance, R&D, Markets, and other teams to keep our supply chain running smoothly. You will handle Customer Service and Supply Chain activities in SAP ECC, IBP, and Transportation modules, providing reliable operational support and ensuring on‑time, in‑full delivery and billing for assigned Markets and Customers. Acting as a key link between internal and external stakeholders, you’ll help maintain seamless product flow and uphold JTI standards across all processes. Responsibilities Coordinate the phase-in and phase-out of the portfolio for designated markets/customers/factories Process Sales and Purchase Orders within SAP ECC/IBP, ensuring all parameters are accurate and completed in a timely manner for detailed order output Ensure continuous supply and process shipments of commodities minimizing write-offs based on the customer's requirements in collaboration with factories, suppliers, freight forwarders, carriers and warehouses resulting in order fulfilment Collaborate with Finance for any related to Accounts Receivable/Accounts Payable matters and month /quarter/year-end closing Liaise with forwarders/carriers for transport document establishment Build company service-related purchase orders as recorded Requirements High School Diploma and/or Commercial Diploma 3-5 years of experience in Supply Chain and Customer Service in a multinational company. At least 12 months in a GSC&CS Associate role Proficient in English (written & spoken). Additional language(s) such as French or Spanish is an asset SAP Hana experience or other ERP Logistics knowledge Familiarity with Microsoft Office (Excel, Word, and PowerPoint) Excellent organizational skills and the ability to manage multiple tasks and projects simultaneously What We Offer Competitive pay and attractive annual bonus On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work) Lot of flexibility in terms of work arrangements (work from office or from home) Private medical care (various options to choose) and life insurance Employee pension and savings programs JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave Multisport card, foreign languages classes Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria) Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking Working in a diverse and inclusive organization of over 40 different nationalities
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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