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About Ezra Medical Center Ezra Medical Center is a trusted, multi-specialty healthcare provider proudly serving the Brooklyn community for over 18 years. With a commitment to compassionate, high-quality care, our services span across: Internal Medicine & Pediatrics Dental Clinic Aqua and Physical Therapy Vision Center Learn more about us at: www.ezramedical.org Position Overview We are seeking a courteous, organized, and patient-focused Medical Call Center Receptionist to join our administrative team at Ezra Medical Center. As the first point of contact for many of our patients, you will play a vital role in ensuring efficient communication, accurate scheduling, and a positive experience for everyone who reaches out to our center. This is an excellent opportunity for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and values teamwork and professionalism. Key Responsibilities Patient Communication & Support Answer incoming calls in a professional, warm, and respectful manner. Identify patient needs, clarify information, and provide accurate and timely solutions. Greet patients in person or by phone with empathy and professionalism. Scheduling & Coordination Schedule appointments accurately and efficiently using the electronic medical records (EMR) system. Assist with check-in and check-out processes, including follow-up appointment scheduling. Verify insurance eligibility, obtain necessary referrals or authorizations, and ensure information accuracy. Administrative Operations Collect and process co-payments and other patient fees as needed. Enter and update patient demographic information in the EMR system. Maintain updated knowledge of service rates and provide accurate information to patients. Use established company policies to resolve issues promptly or escalate to management when necessary. Team & Compliance Meet established team performance goals, including qualitative and quantitative targets. Continuously update knowledge of new procedures, services, and rates offered at Ezra Medical Center. Comply fully with Ezra Medical Center’s standards of conduct, policies, and compliance program. Report any conduct or event that may violate compliance or legal requirements, in accordance with policy. Qualifications Education: High School Diploma or GED required. Experience: It is necessary to have customer service experience in the healthcare field, even if it's just 6 months to 1 year of experience. Skills: Excellent verbal communication and phone etiquette. Strong multitasking and organizational skills. Customer-focused attitude with a commitment to high-quality service. Proficiency with computers and familiarity with EMR systems is a plus. Bilingual proficiency is an advantage, but not required. Benefits As a full-time team member at Ezra Medical Center, you’ll receive a comprehensive benefits package, including: 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Additional Details Work Location: We have four locations where you could potentially work with us: 1. 1312 38th Street, Brooklyn, NY 11218 2. 3710 13th Avenue, Brooklyn, NY 11218 3. 1278 60th Street, Brooklyn, NY 11219 4. 5115 15th Ave, Brooklyn, NY 11219 COVID-19 Protocols: PPE provided, temperature checks, and social distancing enforced Apply Today Are you passionate about helping others and ensuring patients receive outstanding service from their very first interaction? Join Ezra Medical Center as our new Medical Call Center Receptionist and become part of a supportive, mission-driven team dedicated to excellence in patient care
5,084 call center jobs open right now — here's where they are
Most are in one country. Use that to narrow your search and stand out.
5.084Jobs
3.901CO
10%EN
WorkMundi has 5,084 open call center roles in our database today. Colombia alone accounts for 3,901 of them. If you speak Spanish and can work in a Colombian time zone, you have a huge advantage — start there. If you don't, India (223 jobs), the US (127), Brazil (126), Ecuador (91), and the Philippines (68) are your next best options.
About 530 of these job ads have their text written in English. That's 10 percent. The rest are posted in other languages, which may or may not match the language the job actually requires. Read the full ad carefully — do not assume the language of the posting tells you what you'll speak on calls.
The top hiring employer is COMPUTRABAJO, which posted 2,558 of these roles. If you apply there, you are competing with thousands of other candidates for the same handful of openings. Smaller employers like !Multinacional bancaria (152 jobs) and Importante multinacional (142 jobs) may move faster and give you a better chance to stand out.
When you interview, hiring managers for call center roles always ask about your conflict resolution skills. Have a specific story ready — a time you stayed calm with an angry customer, found a real solution, and made them feel heard. Practice it out loud before you apply. Use WorkMundi's free browser-based interview rehearsal to record yourself, or try the paid AI interview tool that listens live and transcribes your answer.