Operations & Service Support Specialist

Seargin is an international consulting company that is revolutionizing the technology industry across 50 countries! We deliver real business value by combining strategic IT consulting with hands-on implementation, bridging the gap between vision and execution. Our expertise spans ERP transformation programs, AI-powered workflow optimization, enterprise data management, and cybersecurity. With a team of 1,000+ senior consultants across Europe, the United States and Asia, Seargin supports global organizations in areas such as: ERP transformation (such as SAP) AI-powered workflow optimization & AI Workforce implementation Data governance, MDM, and unified data platforms Cybersecurity Mergers & acquisitions: end-to-end carve-outs and integrations Recovery of stalled or failed initiatives Our clients - including Fortune 500 leaders - trust us because we don’t just advise. We build, lead, and deliver - with speed, precision, and full accountability. Join us and shape the future with Seargin - where innovation meets execution. Operations & Service Support Specialist Your Role and Responsibilities: Supporting the coordination of consultant onboarding and offboarding processes (e.g. contract extensions, administrative formalities, equipment return control); Participating in client onboarding activities, including occasional visits to client offices under the guidance of more experienced team members; Building and maintaining positive relationships with clients and consultants through ongoing support and effective communication; Handling day-to-day inquiries and reminders (e.g. related to timesheets, trainings, or invoices); Entering, verifying, and updating data in the company’s internal systems in line with applicable guidelines; Making corrections to documents and ensuring their accuracy and completeness; Supporting the processing of requests (e.g. business trips, on-call duties, purchases); Assisting in the preparation of documents such as SOWs, contracts, and other required materials; Maintaining ongoing communication with consultants; Providing support to the team in daily operational activities and performing ad hoc tasks as assigned by the direct supervisor; Updating lists of services and projects; Preparing basic summaries, presentations, and reports for the team and management; Organizing business trips. Skills and Personal Attributes: Very good command of English (minimum B2/C1 level), enabling effective communication in an international environment; Initial professional experience or an internship in administration, operations, HR, customer service, or a related area; Good work organization skills, ability to set priorities, and willingness to learn in a dynamic environment; Strong communication skills, openness, and a positive attitude toward collaboration; Very good knowledge of MS Excel; Knowledge of the MS Office package; Accuracy, reliability, and strong attention to detail; Ability to work independently with readiness to collaborate within a team; Willingness to develop professionally and support improvements of internal processes; Readiness for occasional business travel. What we offer: Work in an international environment: Daily opportunity for practical use of foreign languages within a global team. Flexible benefits system: Individual selection of benefits through the MyBenefit platform (including the Multisport card), tailored to your needs and preferences. Comprehensive healthcare: Easy access to private medical care, including home visits. Attractive group insurance: Preferential terms for group life and health insurance. English and German classes - free of charge, Professional psychological support: Schedule a session with our psychologist to discuss your needs. Access to the latest technologies: Work with cutting-edge technologies and the opportunity to co-create innovative solutions based on artificial intelligence. Real impact on the future: Participation in projects that shape the future of technology and have a positive impact on various sectors, from space to medical. Culture of innovation and pioneering spirit : Being part of an organization that actively implements innovative solutions internally and sets new standards in the industry.