Key Account Manager

For Imou Network Technology Netherlands B.V., we are looking for an experienced Key Account Manager – France to manage and develop our business in the DIY, Consumer Electronics and Hypermarket channels. The role combines the management and development of existing Key Accounts with the opening of new business opportunities in France. We are looking for someone who is comfortable working with a high level of autonomy, but who also communicates well including in English and enjoys working closely with the rest of the team. Who Are We? IMOU is a global leader in Smart Home segment . IMOU has built a reputation in overseas market as the go to vendor for Smart Security & Smart Home. Set up as a subsidiary of Dahua Group which is the second largest surveillance & security manufacturer in the world, IMOU has been established to make smart home security & technology much easier to operate/use. IMOU’s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage & Cloud. Our objective is to make Smart Home technology affordable, easy to use and accessible to as many people as possible. IMOU is continuing to grow in France and we are looking for a KAM who can help us develop our business with major French retailers and strengthen our position in the market. Job Description Manage and develop our Key Accounts in the DIY and Consumer Electronics channels. Build strong relationships with buyers, category managers and other key contacts. Prepare and follow annual business plans to achieve sales and profitability targets. Manage commercial negotiations including pricing, annual agreements, listings, assortments and promotions. Grow existing customers by identifying new listing, product and distribution opportunities. Identify and open new strategic accounts. Follow sell-in, sell-out, stock, margins, forecasts and promotional performance and take action when needed. Prepare reliable sales forecasts based on customer plans, sales performance and market opportunities. Provide regular updates to the Country Manager on sales performance, key accounts, forecasts, business opportunities, risks and key customer developments. Work closely with the Marketing Manager on promotions, product launches, merchandising, in-store visibility and other trade marketing activities. Regularly share customer feedback, market information and business opportunities with the Country Manager and Marketing Manager to help define the right commercial and marketing actions. Work closely with distributors and internal teams on forecasting, stock availability and business follow-up. Understand each customer's strategy and priorities and use this knowledge to identify new opportunities. Follow competitors, pricing, promotions, new products and market trends. Regularly share with the Country Manager relevant information and feedback from customers and the French market, including business opportunities, competitive activity and market trends. Discuss with the Country Manager potential gaps and opportunities in the product range and contribute to recommendations on products, pricing and positioning. Be able to quickly implement new product launches with customers, from listing to in-store and online availability. Support the Country Manager in working with Product, Marketing and Supply Chain teams to make sure our offer remains relevant to the French market and customer needs. Participate in customer events. Candidate Profile At least 5 years of successful experience as a Key Account Manager, ideally in DIY and/or Consumer Electronics. A proven track record of managing and growing major French retail accounts, with concrete business results. Good understanding of the French retail market and purchasing processes. Proven ability to develop business from scratch, open new accounts and successfully grow existing ones. A track record of achieving or exceeding sales targets and delivering sustainable business growth. Experience successfully developing a new or challenger brand would be a plus. Strong interest in high-tech and connected products, ideally Smart Home, Smart Security, IoT or Consumer Electronics. Strong negotiation skills, with a proven ability to convince customers, defend proposals and close agreements. Ambitious, tenacious and results-oriented, with a strong motivation to achieve and exceed targets. Good business sense, with attention to both sales growth and profitability. Rigorous, organized and methodical in the way you manage customers and follow up on actions. Flexible and pragmatic, able to adapt quickly when priorities or market conditions change. Autonomous and hands-on, comfortable taking responsibility, solving problems and moving projects forward. Comfortable working in a home-office environment, while staying in regular contact and sharing information with the team. A good team player, able to work closely with the Country Manager, Marketing Manager and other departments. Able to collect and share useful information from customers and the market and turn it into concrete business or product recommendations. Able to prepare reliable sales forecasts and comfortable analyzing sales figures and working with Excel. Able to quickly implement new products and business opportunities with customers. Fluent in English, both written and spoken. Willing to travel regularly in France. Bachelor's degree or equivalent professional experience. What We Offer Competitive salary, car allowance and performance bonus. A high level of autonomy and responsibility. Home-office based position. The opportunity to work directly with some of the largest retailers in France and to develop the business in a fast-growing market. A position where you can have a real impact on the development and growth of IMOU in France. An international and dynamic working environment. Career development opportunities as the business continues to grow.. If you are an ambitious and hands-on Key Account Manager, interested in technology and motivated by developing business and taking on new challenges, we would be happy to hear from you. An assessment or business case may be part of the selection process. References and a copy of your diploma may be requested at the offer stage. All applications will be treated confidentially.