RECEPTIONIST

Wage Range $15hr-24/hr Scope of Work Responsibilities: Greet patients/visitors, determine their needs, and respond accordingly. Schedule appointments. Review schedule frequently to ensure they are full. Answer telephone and direct calls to appropriate departments as necessary. Record and update patient demographic and statistical data. Collect payment for services as applicable, write receipts for cash payments and post all payments daily. Prepare daily cash reconciliation every day. Scan documents into patient’s electronic health record. Send Medical/Dental medical records. Check insurance eligibility, copay, deductible and make appointment reminder calls. On days, when housekeeping is not available, wipe down workstation, remove trash from restrooms and straighten lobby areas. Check in the waiting room and restrooms hourly. Wipe down chairs using an anti-bacterial wipe, straighten up magazines, and clean up any messes. Complete medical tasks assigned to them. Other duties as assigned. Site Work Location: Each employee has a primary work site(s) to which he/she is assigned. EVCHS, however, has multiple sites. Therefore, any employee may be asked to work at another site if the need arises. Administrative employees and contracted service providers may work from their homes, as agreed upon in their contract. No employee shall be asked to perform work outside his/her job description/capabilities Qualifications: Minimum of one-year previous office experience or similar education experience. Knowledge of basic bookkeeping skills and basic office machine experience. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hand to finger, handle or feel objects, reach with the hands and arms, talk, and hear. The employee is required to stand, walk, climb, occasionally balance, stoop and kneel. The employee must lift and/or move 10 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Ability to operate a motor vehicle. Work Environment: The performance of this job takes place in a health center setting. The employee will be exposed to moderate levels of noise in a moderately paced environment. There will be frequent patient or client contact over the telephone and in person. The employee will also work with other EVCHS departments to deliver optimal service and meet health center goals. Employee Expectations: Employees of Eagle View Community Health System (EVCHS) are expected to support the mission of (EVCHS) and uphold its core values and mission statement by stiving for continuous quality improvement; being respectful and honoring psychosocial, spiritual and cultural beliefs of each other and patients, clients, and community members; acting ethically in all aspects in performing job duties; being team spirited; and exhibiting exemplary customer service in all interaction. EVCHS employees are required to abide by the Code of Conduct, building great relationships standards, corporate compliance (HIPPA and corporate integrity), safe work practices, and privacy rules related to patient, employee, and volunteer information.