Account Manager

Account Manager - HEALTHCARE COMMUNICATIONS AGENCY - need prior agency experience An experienced healthcare communications agency account manager to work across med affairs and promotional accounts. The ideal candidate will be able to appropriately identify the needs of both new and current clients in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Responsibilities Work cross functionally within the company to communicate with all stakeholders in customers' success Create and maintain relationships with customers to better understand and achieve their needs Make visits to our customers to identify opportunities for growth within our platform Manage all reporting about the health of customers' accounts Qualifications Previous account management experience in a healthcare communications agency Articulate and well accustomed to a client facing role Willingness and ability to travel Benefits ⭐ Generous salary!! ⭐ Good Benefits ⭐ 29 days holiday! ⭐ Small, very sociable and fun team ⭐ London Hybrid - free onsite gym! If you want to have a meaningful impact on the direction, culture, and success of an agency, then please do contact us for more information. Pls only apply if you are able to work in Central London 2-3 days per week.