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This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Senior Technical Escalation Engineer (Federal Networking - Switching) Location: Herndon, VA (Onsite) Clearance: Active TS/SCI Required Citizenship: U.S. Citizenship Required HPE is seeking a Senior Technical Escalation Engineer to support mission-critical Federal customer environments leveraging Juniper Enterprise and Data Center networking solutions. In this highly visible role, you will lead the resolution of complex customer issues, drive root cause analysis, and serve as the senior technical authority during critical outages and executive-level escalations. This position is focused on supporting Juniper Enterprise and Data Center Switching technologies, primarily EX and QFX platforms, within highly secure Federal and Intelligence Community environments. The successful candidate will possess deep switching expertise, advanced troubleshooting capabilities, and experience managing complex customer escalations in production networks You will partner closely with customers, Engineering, Product Management, and Support teams to resolve technical challenges, improve product quality, and deliver exceptional customer outcomes. What You'll Do Lead resolution of high-priority and executive-level customer escalations. Serve as a senior GovTAC escalation point for Federal customers using Juniper switching technologies. Drive troubleshooting efforts during Severity 1 incidents and production outages. Perform advanced root cause analysis across networking, software, and hardware domains. Analyze packet captures, logs, protocol behavior, and system diagnostics to isolate complex issues. Reproduce customer-reported issues in lab environments and partner directly with Engineering teams to identify defects and validate fixes. Develop mitigations, workarounds, and long-term corrective actions. Collaborate directly with Engineering teams on defect identification, mitigation strategies, and product improvements. Mentor engineers and contribute to technical best practices and knowledge sharing. Act as a trusted technical advisor for customers and internal stakeholders. Drive operational excellence by developing technical documentation, knowledge base articles, repeatable troubleshooting methodologies, and scalable support processes that improve team effectiveness and streamline future customer support and escalation activities Requirements TS/SCI security clearance at time of hire Comfortable being on-site 5 days a week in Herndon, VA from 9AM-5PM EST. 10+ years of enterprise networking experience supporting large-scale production environments. 5+ years of switching experience 5+ years in a senior escalation, TAC, Tier 3 Support, or Advanced Services role. Deep expertise with Juniper EX and QFX platforms. Strong knowledge of EVPN/VXLAN, BGP, OSPF, Layer 2/Layer 3 networking, and data center fabrics. Demonstrated experience performing advanced root cause analysis across networking, software, and hardware domains. Strong packet analysis and protocol troubleshooting skills, including analysis of packet captures, logs, and system diagnostics. Experience reproducing customer-reported issues in laboratory environments and partnering directly with Engineering teams to identify defects and validate fixes Experience supporting mission-critical Federal, DoD, Intelligence Community, or other secure environments. Strong communication skills with the ability to manage technical and executive stakeholders during critical situations. Preferable Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. Preferred Qualifications Experience with Juniper EX and QFX platforms. Experience troubleshooting EVPN/VXLAN fabrics in production environments. Experience working directly with engineering teams to identify software and hardware defects, validate fixes, and improve product quality. Python or network automation experience. JNCIP, JNCIE, CCNP, or CCIE certifications. What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #federalcleared Job Engineering Job Level TCP_05 "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 119,500 - 275,000 in Virginia The listed salary range reflects base salary. Variable incentives may also be offered." Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candid
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.