Data Analyst

Ready to build the future with AI? At Genpact, we don’t just keep up with technology, we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Job Title: Data Analyst Type of Hire: Fulltime Job Location: Cincinnati, OH (On-site) JOB DESCRIPTION In this role, you will be required to provide the support to the clients fleet support. You will be required to will perform a wide range of basic tasks to support data cleansing, governance and documentation. These tasks include but are not limited to data cleanup & CRUD (Create, Read, Update, Deactivate), root-cause investigation and resolution of flight data quality issues. Of paramount importance is ensuring data quality issues are resolved efficiently and quickly, with complete ownership taken for the management of issues. Responsibilities Identify data quality issues from metrics and data quality dashboard. Evaluate the scope and pervasiveness of data quality issues and isolate probable causes Investigate flight data quality issues to understand root cause, potential solutions, and communicate findings with stakeholders, including identifying solutions, evaluating scope, isolating probable sources, and proposing solutions. Cleanse poor quality data from the pipeline or implement data quality solutions. Project manage the flight master data CRUD (Create, Read, Update, Deactivate) process and make the approved changes to the flight master data. Monitor new requests in the flight master CRUD request form. Input approved changes in the flight master data system. Document outcomes and investigation process in a standard operating procedure (SOP) Qualifications we seek in you! Minimum Qualifications Bachelor’s degree in computer science, Information Technology, Data Science, Engineering, or a related field. Extensive experience in data quality management, data analysis, or are related field. Proven experience in data cleansing, data validation, and data quality improvement projects. Experience with client and stakeholder management. Prior experience with data cleansing and data management is preferred. Proficiency in SQL and experience with database management systems. Proficiency writing basic software code with regular expression logic. Understanding of data flow and structure between different databases and technologies. Strong analytical and problem-solving skills. Ability to identify data quality issues and implement effective solutions. High level of attention to detail and accuracy in data handling and analysis. Excellent written and verbal communication skills. Ability to collaborate effectively with cross-functional teams and stakeholders. Familiarity with industry standards and best practices for data quality management. Patience, understanding, and resilience in managing complex situations and competing priorities. Ability to meet multiple demanding deadlines simultaneously. Excellent communication and client management skills, presentation abilities, and stakeholder management. Experience with process improvements and driving process change. Experience in managing or supporting data quality projects. Ability to prioritize tasks and manage time effectively to meet project deadlines. Preferred Qualifications/ Skills Proficiency in SQL and experience with database management systems. Proficiency writing basic software code with regular expression logic. Relevant certifications in data quality management, data analysis, or related fields. (e.g., Certified Data Management Professional (CDMP), Six Sigma). Understanding of data flow and structure between different databases and technologies. Acute attention to detail, excellent organizational and workload prioritization skills. Ability to effectively present information and respond to questions from individuals or groups. High level of coordination and responsiveness to requests within a short turnaround time. Ability to work effectively as part of a team and independently. Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.