Customer Growth Specialist

Join our team as an Account Manager We don’t just offer jobs; we build careers. As a global leader in customer experience and business services, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why Join Us? With decades of global leadership and a strong presence in Colombia, we are the #1 provider of digital business services. Our culture is built on innovation, diversity, and professional growth. By joining our team, you become part of a world-renowned company recognized for excellence and commitment to its people. Your Role: As an Account Manager, you will: Manage and optimize a portfolio of existing business accounts, serving as the primary point of contact and trusted advisor for your clients. Conduct proactive outbound outreach to engage clients, understand their business objectives, identify challenges, and uncover opportunities for performance improvement. Monitor account performance through data analysis, key metrics, and business trends to identify areas of opportunity and improvement. Build trusted relationships with clients by delivering consultative guidance and influencing business decisions through insights, best practices, and tailored recommendations. Partner with clients to develop long-term success strategies focused on account retention, client satisfaction, continuous optimization, and sustainable growth. What We Offer: Salary: $5.000.000 COP. Performance Bonuses: Up to 30% of your salary. ($1.500.000) Contract: Indefinite term. Schedule: 42 hours per week. Monday to Friday. Growth: Opportunities for professional development in a fast-paced global environment. What You Need to Succeed in This Role: Experience: Minimum 2 years of professional experience in B2B sales and account management. Languages: Advanced English proficiency C1. Commercial Skills: Experience managing B2B client relationships, identifying growth opportunities and driving revenue within accounts. Technical Skills (Desirable): Experience with CRM tools (Salesforce, HubSpot) and sales enablement platforms. Mindset: Results-driven professional with strong communication, negotiation and B2B client management skills. Location: 📍 Bogotá, Colombia. Site Connecta - B&M ( 100% On-site ). If you are ready to lead the way in business acquisitions and work within a dynamic, innovative environment, we want to meet you! Apply now and connect with your professional future! Disclaimer: For this vacancy, it is indispensable to have the certifiable experience requested in the publication. Applications that do not meet this requirement will not be considered.