🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Al Manaber Consulting Engineering is Hiring! We are looking for a professional and well-organized Receptionist & Customer Service Representative to join our Cairo office. This is a client-facing position responsible for managing our reception area and serving as one of the company's main communication points with prospective and existing clients, both in person and through our digital channels. Position Details Job Title: Receptionist & Customer Service Representative Job Code: RC-18-26 Employment Type: Full-Time 📍 Location: Cairo Office, Nasr City Key Responsibilities Reception & Front Desk Welcome clients, visitors, and business partners in a professional and courteous manner. Manage the reception area and maintain a professional first impression of the company. Answer, screen, and direct incoming phone calls. Coordinate client visits, appointments, and meeting room bookings. Receive and direct incoming correspondence, documents, and deliveries. Ensure meeting rooms are properly prepared before client meetings. Client Communication & Social Media Inquiries Monitor and respond promptly and professionally to client inquiries received through WhatsApp, Facebook, Instagram, LinkedIn, and other company communication channels . Provide basic information about the company's engineering services and guide potential clients to the appropriate department. Collect initial client information, project details, requirements, drawings, RFPs, or other relevant documents. Forward qualified inquiries and business opportunities to the responsible Business Development or technical team. Follow up on client inquiries when required and ensure that no potential client request is left unanswered. Maintain a professional and consistent tone of communication across all company channels. Maintain organized records of incoming client inquiries and their status. Meeting & Administrative Coordination Manage the Branch Manager's calendar and coordinate meetings with clients and external parties. Schedule appointments and send meeting confirmations and reminders. Assist with meeting agendas, minutes, and follow-up when required. Prepare and format professional emails, letters, reports, and correspondence. Maintain organized electronic and physical records relating to visitors, clients, and meetings. Provide general administrative support to management when required. Qualifications & Requirements Bachelor's degree in Business Administration, Commerce, Languages, Mass Communication, or a related field. 1–3 years of experience in reception, customer service, client relations, administration, or a similar client-facing role. Excellent command of Arabic and English , both written and spoken. Strong written communication skills, particularly when responding to clients through WhatsApp, email, and social media. Proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. Good understanding of professional social media and digital communication. Strong communication, organization, scheduling, and multitasking skills. Professional appearance and excellent interpersonal skills. Friendly, confident, and customer-service-oriented personality. Ability to communicate professionally with senior clients and business representatives. High attention to detail, discretion, and confidentiality. If you are professional, organized, confident in dealing with clients, and have strong communication skills, we would like to hear from you.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.
