← WorkMundi · 1M+ jobs from around the world, liveSign inCreate free account

IT Support Engineer I, Ops Tech Solutions Delivery - Fixed

Amazon · Federal Way, WA

🌐 Remote📅 19/08/2026
🔔 Alert me about jobs like this
No password, no sign-up. Just the email — and you can leave the list anytime.
🔓 Apply — free →
Opens this job on WorkMundi. The account is free and takes under a minute.

See the other 152,342 jobs in United States →

🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Description Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Key job responsibilities Job Duties Include, But Are Not Limited To Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments. Ensuring infrastructure networking and computing systems remain available during production hours. Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. Managing local technical projects. Maintaining or creating policies, procedures, and processes. Identifying root-causes of operational issues and process inefficiencies. Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours. Supporting customers from multiple buildings in the area, as well as remote customers. Traveling within your local or regional area to support our customers - reliable transportation is a must. A day in the life Deploy innovative technical solutions across regional facilities Provide expert support for hardware, operating systems, and enterprise applications Think creatively to solve unique challenges beyond standard procedures Collaborate with global teams to maintain and improve our technology infrastructure Drive operational excellence through hands-on problem-solving About The Team We are Nodal Team based out of the south Puget Sound area. We have several buildings in the area. Join our team of problem-solvers who take pride in powering the world's most customer-centric company. Basic Qualifications 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience 2+ years of troubleshooting in a multi-user high availability environment experience 2+ years of PC repair, troubleshooting, deployment and liquidation experience 1+ years of IT client, server, and network service delivery experience 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience 2+ years of supporting and maintaining a corporate network environment experience High school or equivalent diploma Preferred Qualifications 2+ years of computer networking experience CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Federal Way - 25.48 - 41.68 USD hourly Company - Amazon.com Services LLC Job ID: A10504394
Read the rest of the job →
For people searching Engineer

144,883 engineer jobs are open right now

Here's how to pick the right one and stand out in your application.

144.883Jobs
31.687IN
81%EN

That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.

Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.

Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.

When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.

👁 21 have read this
0 comments
Want to comment?

Leave your e-mail to comment, react and follow the posts for your role. It is free.

Similar jobs

Job on WorkMundi — the world's largest job board. See more jobs from every continent, updated live.

📢
🎁

Before you apply, rehearse this interview.

Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card.

I want my training →