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Looking for a position that makes you smile? We’re seeking a Network & Telecom Engineer to join our growing team. The Network & Telecom Engineer supports the reliability, security, and performance of network and telecommunications services across Smile Doctors’ clinics and corporate locations. This position ensures uninterrupted connectivity for patient check-in, imaging, practice management systems, VoIP phones, and clinical workflows. How You’ll Make Us Better Support LAN, WAN, Wi-Fi, and VPN connectivity across a distributed clinic environment Maintain standardized network configurations for clinics (switching, firewalls, wireless) Troubleshoot network issues impacting patient flow, imaging systems, EHR/PMS access, and clinical devices Support VLAN segmentation for clinical, guest, voice, and back-office traffic Assist with new clinic openings, relocations, and acquisitions Administer VoIP phone systems supporting front desk, clinical staff, and call routing Support call-center integrations, auto-attendants, on-call routing, and failover configurations Coordinate with telecom providers and vendors for outages, provisioning, and escalations Ensure business continuity for phones during ISP outages (LTE/5G backup, call forwarding) Act as the technical point of contact for ISPs, telecom carriers, and network vendors Manage circuit provisioning, troubleshooting, and vendor follow-through Coordinate multi-vendor troubleshooting with clear ownership and escalation paths Maintain accurate circuit, carrier, and equipment inventories Monitor network and voice services to identify issues before they impact clinics Assist in firewall rule management, VPN access, and security best practices Support patching and firmware upgrades for network and telecom equipment Follow healthcare-appropriate security and compliance standards Provide Tier 2/3 escalation support for Helpdesk and Field Services Respond urgently to outages impacting patient care or clinic operations Participate in on-call rotation for after-hours clinic support Document root cause and contribute to prevention of repeat incidents Maintain clinic network diagrams, standards, and runbooks Ensure new clinics follow Smile Doctors network and telecom standards Contribute to continuous improvement of clinic IT reliability and uptime Your Special Skills Solid communication skills Strong documentation skills Ability to troubleshoot issues remotely and coordinate on-site resources Prerequisites For Success High School diploma required Three (3) years of experience in a network or telecom administration position supporting multi-site, patient-facing, or retail environments required; healthcare, dental, or orthodontic industry preferred CCNA, Network+, or similar certification preferred Intermediate knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, Firewalls and VPNs Intermediate knowledge of VoIP and call routing Intermediate knowledge of ISPs and managed service providers Familiarity with Cisco/Meraki, Fortinet, Palo Alto, Aruba, or similar platforms Familiarity with Talkdesk or similar cloud call-center solutions Familiarity with LTE/5G failover and circuit redundancy We saved the best for last. In exchange for the dynamic contribution you’ll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 3 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience. With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too. Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles. This is the perfect opportunity to grow with an expanding organization! Apply today! This is a remote position.
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.