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We are looking for an experienced Business Analyst / Configuration Manager with hands-on experience in the Healthie EMR platform. The ideal candidate will work closely with clinical, business, and technical teams to understand requirements and configure the Healthie platform accordingly. Key Responsibilities Configure and manage the Healthie EMR platform. Set up intake forms, charting templates, e-signature forms, patient onboarding, scheduling, notifications, and billing settings. Configure user roles, permissions, and security access. Understand clinical and business workflows and identify opportunities for automation and process improvement. Gather requirements from stakeholders and translate them into system configurations and technical requirements. Write user stories, epics, and acceptance criteria using Agile tools such as Jira or Asana. Work with Product, Development, and QA teams to test and implement new features. Maintain system documentation, configuration logs, and requirement documents. Participate in UAT (User Acceptance Testing) and validate system changes. Ensure configurations follow HIPAA and healthcare data security requirements. Required Skills 4–6 years of experience as a Business Analyst, Systems Analyst, or Configuration Manager. 2+ years of experience in digital health, telehealth, or clinical environments. 2+ years of hands-on Healthie EMR administration and configuration experience. Experience writing user stories, epics, and acceptance criteria. Experience with Jira, Asana, or similar Agile tools. Strong stakeholder management and communication skills. Good understanding of HIPAA and healthcare data privacy. Preferred Skills Experience with Healthie APIs and webhooks. Experience with multi-provider healthcare practices. Knowledge of healthcare billing, claims, or revenue cycle management. CBAP, CSM, or similar certifications. Key Requirement : The candidate must have hands-on experience configuring and administering the Healthie EMR platform.