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Hoffman Homes, Inc is accepting applicants for the position of IT Support Specialist. This position assists the IT Supervisor to problem-solve and help HH employees with IT-related concerns. The IT Support Specialist completes many of the daily functions of the IT department to include distribution and maintenance of equipment, troubleshooting, and monitoring of systems. This is a full-time position. Duties Include Be available to provide support, training and assistance to all employees and presenters, regarding software and IT equipment. Develop support material (i.e., handouts, videos) to include trouble-shooting guides. Troubleshoot IT concerns that do not need outsourced. Maintain equipment and keep systems updated. Assist 3rd-party IT Support with network and email accounts, as well as student network accounts. Development and management of databases. Generate and maintain inventory for IT Department. Assist with the management and maintenance of the web content filter, the network infrastructure and servers to include the email server and email archive server. Desired Knowledge/Experience Training will be provided. Applicants with limited experience may be considered. A bachelor's or associate's degree in an IT-related field. H.S. Diplomas or GED will be considered with the appropriate experience. At least one-year experience in an IT-related capacity within an organization- ideally and education or healthcare-related organization. Proficiency with Apple OS X workstation and server, as well as iOS 7+ operation (strongly desired). Proficiency with Windows OS. Experience with Audio/Visual equipment (e.g., projectors, microphones, amplifiers, etc.). Experience with Dish Network installation and setup. Experience with telephone switches as well as data and voice cabling (copper and/or fiber) installation and termination. Experience with data networking equipment (routers, switches, etc.) Experience with two-way radio systems. Experience with Mobile Device Management Solutions and Learning Management Systems. Experience with Electronic Medical Record systems is a plus. Proper clearances as designated by Pennsylvania Child Protective Service Law and the Pennsylvania Department of Human Services and Pennsylvania Department of Education. This Position Requires Demonstrated ethical behavior and trustworthiness. Climbing, bending, stooping, and crawling into small spaces to include working in attic/ceiling spaces. Punctuality and Good Attendance. Task Management & Time Management Skills Positive and collaborative communication skills Equal Opportunity Employer