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Hiring Freshers @HCLtech - Healthcare Voice Process - Chennai Location Designation: Process Associate Detailed Responsibilities: Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction. Accurately enter, update, and manage data across multiple systems and databases. Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required Must-Have: Strong verbal & written communication skills. Arts & Science, candidate should be a Fresher (2024 to 2026 Passed out). Educational Qualifications: Bachelor's degree in any discipline is preferred. - Arts & Science BTECH, IT, MCA, BE are not eligible to apply Work Location: Sholinganallur Shift Timings: US Shift Timings Work Mode: Work from Office Note: Candidates with Excellent communication only can apply. You can also refer your friends for this role. Contact: HR Shinaz