IT Systems Administrator

Job Title: IT Systems Administrator Job Summary: The Systems Administrator is responsible for installing, configuring, maintaining, and supporting the organization’s on‑premises and cloud‑based IT infrastructure. This role ensures system reliability, performance, security, and availability across servers, endpoints, networks, and cloud services. This role supports approximately 350 users and operates with a high degree of independence, owning day‑to‑day system operations while proactively identifying and implementing improvements. The ideal candidate is a technically strong problem-solver with solid communication skills and a passion for automation, security, and continuous improvement. This role works independently day to day, with escalation and strategic support available from IT leadership. Key Responsibilities: Install and configure : Setup and install hardware, software, and network infrastructure Maintain : Keep servers, PCs, and software running smoothly Troubleshoot : Diagnose and fix issues in regards to hardware, software and networking Secure : Protect data and IT infrastructure from threats Document : Keep records of system operations Back up : Plan and implement backups for data loss and recovery Automate : Use tools to automate repetitive tasks Install Software : Install security software, regular organizational software and specialty software upon request Configure firewalls and switches User and access management: add, remove, update users or passwords Maintenance: PC and server updates, along with 3rd party software updates Cloud: Office 365(copilot) and Azure setup and configuration AD: User management, Group policy, permissions, file/folder management Continuous improvements: Lead or participate in the long-term design and improvements to IT infrastructure, standards, and processes Required Skills & Qualifications: Technical Skills Strong understanding of operating systems and ability to use PowerShell Advanced, hands-on experience administering Microsoft 365(Copilot) and Azure Advanced experience of Active Directory, Group Policy, and permissions Solid understanding of Networking, WAN, LAN, firewalls, switches Understanding of backup, recovery, and security practices Professional Skills Customer service skills Written and verbal communication skills Planning and organization skills Advanced Problem-solving skills The ability to work under pressure using calm and logical thinking Operate with minimal day‑to‑day oversight Expected to prioritize work and manage time independently Strong judgment and ability to balance stability, security, and business needs independently Nice to Have Skills PowerShell automation beyond basic scripting Experience with endpoint management tools (Intune, RMM, etc.) Basic SQL administration or troubleshooting Experience & Education: 4 – 6 years of hands-on experience in system administration Active Directory Azure / Microsoft 365 LAN/WAN networking Relevant certifications are a plus: CompTIA Network+ / Server+ Microsoft certifications (Azure, M365, Windows Server)