Are you passionate about driving customer success and building long-term relationships that deliver real business impact? Are you ready to shape how companies use cloud and software solutions? SoftwareOne is a global leader in cloud and software services. We’re hiring an Account Manager in Shanghai to build strong client relationships and drive business growth through innovative technology solutions. Key responsibilities: Customer Relationship Management: Build and maintain trusted relationships with key stakeholders and executive sponsors, serving as the primary point of contact for all account-related matters. Business Development & Growth: Identify and pursue new opportunities to expand our customer base, acquire new logos, and strengthen market presence. Account Strategy & Planning: Develop and implement comprehensive account strategies with clear short-, mid-, and long-term goals focused on growth, retention, and profitability. Solution Delivery & Customer Experience: Ensure timely and successful delivery of solutions while taking ownership of the overall customer experience and day-to-day service excellence. Internal Collaboration & Team Enablement: Cultivate strong internal partnerships to drive effective collaboration and execution of sales strategies across teams. Performance Monitoring & Value Communication: Track and forecast account metrics, KPIs, and financial data while articulating business value and showcasing outcomes achieved through advisory, delivery, and managed services. Job Requirements Professional sales experience in high-tech or service-related industry with preferred successful software sales Experienced selling into mid to large enterprise customers Demonstrated experience in selling enterprise software products/services/solutions is a strong advantage Ability to establish relationships and quickly develop trust with C-level executives Highly motivated and results oriented Strong presentation, communication, organization, multitasking, time management skills Solid problem solving and consultative skills required Company description SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.