Account Manager (Enterprise Business)

Roles and Responsibilities Manage and grow assigned enterprise accounts by identifying new business opportunities, cross-selling and upselling existing solutions and services. Develop and maintain a healthy sales pipeline, including accurate sales forecasts, opportunity tracking and timely updates on delivery and billing information for management analysis and reporting. Build and maintain strong business relationships with customers at various organisational levels, while continuously gathering customer insights and ensuring a high level of service and customer satisfaction. Drive account development and revenue growth within the Enterprise Business segment by understanding customers’ business needs, challenges and strategic objectives. Lead and manage tender and proposal requirements, ensuring comprehensive solutions, competitive pricing and compelling value propositions that address customers’ business requirements. Develop and position proactive proposals by anticipating customers’ current and future requirements and recommending feasible IT solutions that are aligned with their business objectives and deliver maximum return on IT investment. Collaborate with internal teams, including Solution Architects, Solution Consultants and Project Managers, to develop and position Mesiniaga’s solutions as high-value business solutions that address customer needs. Maintain effective account plans and opportunity strategies to achieve sales targets and contribute to the overall growth of the Enterprise Business. Requirements Minimum Diploma or Degree in Computer Science, Information Technology, Business Administration, Marketing or a related field. Minimum 5 years of experience in IT solution sales, preferably within the Enterprise Business segment. Candidates with relevant general sales experience may also be considered. Proven track record of achieving and consistently exceeding sales targets, with a strong inclination towards consultative selling. Strong understanding of enterprise sales processes, account management and business development. Good knowledge and understanding of the IT systems integration ecosystem and enterprise IT solutions. Results-driven, independent and process-oriented, with strong discipline in maintaining accurate sales forecasts, account plans and opportunity management. Strong presentation, negotiation and communication skills. Proficient in Bahasa Malaysia and English, both written and verbal.