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Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Service Engineer (FSE) position that we have available. It's an opportunity to join a team that meets the 24/7 data center maintenance needs of local customers with a focus on delivering exceptional service with each interaction. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations. This role requires driving to different customer sites within a 120-mile radius for assigned service calls. You will use your own vehicle and be reimbursed for travel expenses. You will work Monday-Friday, 8am-5pm and also must be willing to participate in after-hours, on-call rotation responding to customer issues and servicing all equipment regardless of product training within the designated service area. What You'll Be Doing Customer Support Ensure timely, professional and effective response to customer service needs to maintain a high level of customer satisfaction Provide effective problem analysis and identification remotely before arrival at customer site; determine needed parts and documentation to minimize down time and multiple trips Perform service in a cost-effective manner, displaying professional attitude and courtesy while on site Maintain effective communication with customer and our customer support center during repair process and any projected delay Analyze software and hardware error logs, utilizing diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair Analyze, diagnose, troubleshoot and repair data center hardware (including mid- to high-end servers and storage devices) as well as storage area network and systems configuration and compatibility problems Utilize multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes Follow customer specific repair procedures; assess current and future customer needs based on usage of the system Inventory/Parts Management Determine needed parts and quantities based on contracts in service area Return bad or excess parts in a timely manner Manage accurate inventory count (daily and as required) and perform bi-yearly physical count inventory Administrative Accurately complete and timely return audit forms, email replies, timesheets and expense reports Attend and participate in regularly scheduled team meetings Account for all activities correctly using Field Point time reporting utility What We're Looking For Experience working with OEM data center hardware with ability to grasp new products/concepts Successful prior field experience Strong troubleshooting skills; CompTia A+ and Server + preferred Availability for after hours, on-call rotation to support customer needs Must possess a valid driver’s license and an appropriate driving record based on the position travel requirements Ability to lift up to 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies. This is an active position that requires walking, standing, squatting, bending, and driving for over 50% of the workday. Potential requirement for work at height, including the use of ladders Must be able to pass customer background screenings in addition to Park Place Technologies pre-employment screening Bonus Points Certification and other OEM computer hardware certifications from major vendors such as Dell, IBM, HP, etc. are helpful Bachelor's degree in related field (i.e. Computer Science, Engineering) or equivalent experience preferred Education High School Degree required Travel Must be able to travel to client sites up to 75% of the time within a predetermined territory radius (up to 4+ hours/one way by car)
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.
