Quality Operations Analyst

1. Quality System Data Management Responsibilities Maintain and govern quality-related master data across SAP, Teamcenter, and connected systems (MES, LIMS) Ensure data accuracy, integrity, and compliance with established procedures. Manage quality data updates required to support product lifecycle activities. Support data corrections resulting from quality records such as NCRs, CAPAs, deviations, acceptance activities and change controls. Perform data quality remediations and validations. Key Activities Material master updates Inspection planning maintenance Shelf-life and batch attribute updates Serialization and product configuration support Data verification and correction activities 2. Quality Notifications (QNs such as NCRs, RMAs, RTV) Support Responsibilities Establishing requirements and management of end to end QN lifecycle (initiate to complete) Provide system and transactional support for NCRs, RMAs, RTVs and investigation activities. Execute quality system transactions required to support containment and disposition activities. Troubleshoot system-related issues impacting QN processing. Support implementation of corrective actions through data and system updates. Key Activities Global containment & disposition support Containment Strategy – ensuring requirements are around control of material are met and supporting documents are gathered. NCR troubleshooting, master data support from the back end of SAP ECC processing PIS creation and maintenance, Child NCR creation Ensuring accurate NCR disposition requirements are met Site-to-site transfer support, pre-disposition tasks Investigation and QN support related to QM data and/or containment & disposition 3. SAP Quality Management (QM) Support Responsibilities Serve as the primary operational support team for SAP QM-related activities. Resolve SAP transactional issues affecting quality operations. Maintain inspection and batch management configurations. Support execution and closure of inspection-related activities. QM Master Data Governance and Execution – Global Key Activities Inspection lot troubleshooting Usage decision support MIC creation and maintenance Inspection plan maintenance Batch master corrections Quality inspection processing RMA inspection lot processing Queue clearance and synchronization activities 4. Teamcenter & Product Lifecycle Support Responsibilities Support product lifecycle quality activities through Teamcenter transactions and approvals. Ensure proper execution of quality-related lifecycle changes. Coordinate post-implementation quality system updates. Key Activities Material promotions from development to pre-production to production EOL assessments and document obsolescence Plant extensions Inspection activation/deactivation Development inventory disposition Data steward approvals Post-implementation updates 5. Extended Quality Process Support Responsibilities Manage non-standard quality activities that require system expertise and operational execution. Ensure all activities are appropriately documented and compliant with procedures. Key Activities Date extension processing Material adjustments Offline inventory transactions Regrade/reclass activities Recharge/recalibration support External vendor rework support