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Job Title: Technical Support Engineer Location (city, state): San Francisco, CA - 5 days onsite Compensation: $27-32/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). Role Overview We’re seeking a Technical Support Associate to provide hands‑on end‑user support across two Bay Area office locations, supporting roughly 350 users in a mixed Mac and Windows environment. This fully onsite role focuses on troubleshooting, device setup, onboarding/offboarding, and day‑to‑day technical support within a fast‑paced, highly collaborative IT environment. Required Skills & Experience (Must‑Have) Experience supporting both Mac and Windows environments Strong knowledge of Windows 11 Active Directory : user onboarding/offboarding, account setup Experience with laptop repairs, upgrades, and hardware troubleshooting Preferred Skills & Experience (Nice‑to‑Have) White‑glove support experience and excellent communication skills Strong stakeholder support abilities Creative problem solver; able to think outside the box Motivated self‑starter who works well independently and in team settings Typical Day‑to‑Day Responsibilities Provide onsite support for ~350 users across the San Francisco and Foster City offices Handle 10–20 support tickets per day , including hardware, software, and access-related issues Perform new-hire device setup , onboarding tasks, and account provisioning Troubleshoot issues across Mac, Windows, and mobile devices Support laptop repairs, upgrades, imaging, and general maintenance Collaborate with the broader IT team to ensure smooth day‑to‑day operations Deliver high-quality in-person support and maintain a white‑glove standard of service Experience, Education & Certifications 2–5 years of technical support / IT support experience Apple Certified Support Professional preferred REQUIRED Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.