HR Analyst, Retirement

Overview TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Position: HR Analyst, Retirement Location: Hershey, PA, 17033 Duration: 12 Months Job Type: Temporary Assignment Work Type: Onsite Job Responsibilities Summary: Briefly state the primary purpose of the job. Administer all aspects of employee pension and 401(k) in accordance with Company policy and/or state, federal or local laws for the employees, while providing instruction, guidance and excellent customer service to employees, managers, and human resources professionals. Role will support Canada as needed for English-speaking employees. Role additionally supports other Benefit areas as needed. Major Duties/Responsibilities Identify the major duties/responsibilities of the job. List the percentage of the incumbent's time that will be spent on each major duty/responsibility. Total should not exceed 100 percent. It is not necessary to list duties/responsibilities that represent less than 10 percent of time. Summary Of Major Duties 60% - Support, Puerto Rico, and Canada Retirement Plan Administration Semi-annual Supplemental Retirement Contribution (SRC) process for the client. Annual Core Retirement Contribution (CRC) process for the client, Puerto Rico, and Canada benefit Primary contact for planning and administration of legally required communications and all communications associated with special payment processes (SRC, CRC, etc.). Monitor and respond to ServiceNow tickets within the service level agreement Monitor and respond to 3rd party administrator tickets timely and effectively. 25% - Invoice Billing Run monthly queries to create and complete self-bill invoices for the client disability and life insurances Pay monthly bills received from benefit vendors 15% - Assist 3rd party administrators Serve as subject matter expert on pension and 401(k)/RRSP for participants, managers, ask HR Consultants, Total Rewards, Finance, and Payroll. Assist with internal/external auditor and Sarbanes-Oxley (SOX) and 5500 requests and proactively ensures data integrity. Participate on various work teams examining the enhancement of programs, procedures, policies, processes, workflows, automation related benefits. Provide ongoing support to former employees/retirees by answering simple to complex questions related to pension and 401(k). Dimension ($, Units, Employees) Employees Serviced employees and Canada English-speaking employees Organizations Served The client Company Scope of Involvement: Internal customers (employees, supervisors, managers, payroll, legal, absence management team, IT) and vendors Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: Excellent analytical skills & interpersonal skills. Excellent written and oral communication skills. Detail oriented. Self-initiative. Excellent computer skills especially Excel and data analytics tools Minimum Education and Experience Requirements: Bachelor s Degree or equivalent training or experience. Experience Working knowledge of 401(k) and pension rules and requirements. Computer experience (MS Word, MS Excel, SAP, Outlook). Ability to effectively communicate with employees, managers, IT, vendors, legal and payroll quickly and efficiently. TekWissen Group is an equal opportunity employer supporting workforce diversity TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships. Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes. TekWissen is an equal opportunity employer supporting workplace diversity.