Epic Analyst

Position Description Implements, upgrades, and supports assigned application module(s). Troubleshoots and resolves reported system and application problems in the test and production environment. Documents and describes processes and procedures relating to current and future systems environments. Major/Essential Functions Configure, implement, test, maintain, and support assigned Epic application modules and related system integrations. Analyze user requirements, workflows, and business processes to develop effective system solutions and optimization opportunities. Troubleshoot, diagnose, and resolve application, system, and interface issues in test and production environments. Collaborate with clinical, operational, and technical stakeholders to gather requirements, recommend solutions, and support system enhancements. Participate in all phases of the software development lifecycle (SDLC), including requirements gathering, design, testing, implementation, and ongoing support. Develop and maintain system documentation, workflows, procedures, training materials, and change-management records. Perform system testing, validation, and quality assurance activities to ensure application functionality, reliability, and compliance with organizational standards. Manage assigned projects, tasks, and support tickets while meeting established deadlines and service-level expectations. Monitor system performance and proactively identify opportunities for process improvement, workflow optimization, and increased user satisfaction. Maintain Epic certifications and stay current with application updates, enhancements, and industry best practices. Work independently and collaboratively within cross-functional teams to achieve project objectives and operational goals. Provide on-call, after-hours, and weekend support as required for system upgrades, implementations, and issue resolution. Travel to various organizational locations as needed to support users, projects, training, and system implementations may be required. Perform additional duties and participate in special projects as assigned. Required Qualifications Must have and maintain an active Epic Certification in assigned modules. Bachelor's degree and one year of experience or a combination of education and experience to equal (5) years of relevant experience. Preferred Qualifications Active Cogito certification, please attach recent transcript from EpicU. Required Attachments Cover Letter, Professional License or Certification, Resume / CV Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members Paid Time Off – Including holidays, vacation, sick leave and more Retirement Plans Wellness Programs Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.