Administrative Assistant

We are seeking an organized, detail-oriented, and proactive scheduler to join our team. In this role, you will serve as the primary point of contact for our clients and staff, managing the end-to-end scheduling and audit coordination process. The ideal candidate is a self-driven professional who excels at multitasking, problem-solving, and maintaining seamless operations with minimal supervision. If you thrive in a fast-paced environment where your communication and data entry skills can shine, we want to hear from you. Responsibilities :Speak with customers over the phone in order to schedule, remind and follow up on appointment sEmail customers or clients as first contact and ensure to provide all necessary information they require for the audit process .Add, cancel, or make changes to appointments per request .Inform on all audit processes and questions, including the completion and filing of all necessary paperwork .Resolve appointment conflicts for staff and customers or client sSchedule staff coverage in order to ensure the company's best operations standard sProduce and process schedules and reports as they are requested by administrative staff, customers, or clients .Provide excellent customer service to clients and ensure a smooth process .Enter all necessary information and updates onto the company CRM .Complete daily contact goals by emailing and calling all necessary contacts . Qualification s:High school diplo maExcels in English Speaking Fluen cyGeneral math skills and experience working with da taComputer competency for data entry and the production of reports and schedul esExcellent communication skills in customer service and experience working as a company team memb erAbility to fulfill the company's standards and values when performing scheduling tas ksDisplay kindness and be open to providing scheduling accommodations to customers, clients, or sta ffHave an eye for detail and organizati onAbility to perform more than one task at a time and solve problems quickl y.Proactive personalit y.Self-driven ; requires very little managemen t.