Medical Receptionist (Onsite)

Medical Receptionist (Onsite) | Colombia Are you passionate about providing an exceptional patient experience and thrive in a fast-paced healthcare environment? We are seeking a highly organized, detail-oriented, and compassionate Medical Receptionist to join a growing medical team. 📍 Work Modality~ Onsite 📍 Locations~ Medellín, Barranquilla, Bogotá, Bucaramanga, Cali, Armenia, or Ibagué 🕒 Schedule~ Monday to Thursday, 8~00 AM to 5~30 PM CST | Friday, 8~00 AM to 5~00 PM CST Key Responsibilities Manage and review incoming medical documentation and faxes. Confirm patient appointments via phone and email. Send progress notes and other medical documentation as required. Contact patients for follow-ups and review requests. Upload and maintain information within healthcare management systems. Answer patient phone calls and provide assistance regarding~ Appointment preparation instructions. Prescription coordination with pharmacies. General inquiries. Maintain accurate patient records and documentation. Deliver a professional, empathetic, and high-quality patient experience. Ensure timely and accurate completion of administrative tasks. Qualifications Previous experience in a medical office, clinic, hospital, healthcare center, or similar environment. Knowledge of medical terminology and healthcare administrative procedures. Experience communicating with patients by phone and email. Familiarity with appointment scheduling systems, databases, and healthcare software. Strong organizational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. Proficiency with computer systems and standard office applications. Professional, dependable, and patient-focused approach. Preferred Skills Experience handling medical records and documentation. Knowledge of EMR/EHR platforms or similar healthcare systems. Strong customer service and problem-solving abilities. Ability to work collaboratively while also managing tasks independently. What We're Looking For The ideal candidate is proactive, organized, empathetic, and committed to delivering outstanding service to patients. Success in this role requires excellent communication skills, professionalism, attention to detail, and the ability to build positive interactions with patients and healthcare staff. If you have experience in a healthcare setting and are looking for an opportunity to grow with an expanding organization, we'd love to hear from you! #SolvoHRGlobal We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.