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Job Description Technical Requirements Candidate must have 6 to 8 years in Field Services / Onsite Support Services PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart Hands Collaboration & Telephony Equipment Office Moves. Hands-on Office Move Projects Good technical knowledge of Windows operating system (Windows 10 and 11) Knowledge on Microsoft Office 2016 (Office 365) Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Ability to perform remote troubleshooting and provide clear instructions Experience in Handling Windows Imaging Project Experience in software development, processes, and methods Good knowledge of basic networking and troubleshooting tools like nslookup, traceroute, ping, and packet capture tools etc. Ability to co-ordinate and interact with various teams to arrive at a quick resolution. Ability to organize workload for effective implementation. Ability to interact effectively at all levels with sensitivity to cultural diversity Ability to adapt new product support as organization evolves. Knowledge on SCCM and Intune administration Knowledge on mass OS deployments Experienced in maintaining multiple OS image and hardware models Experience in Microsoft’s OEM Pre-installation Kit (OPK) tools Knowledge of PXE and DHCP functionality Soft Skills: Strong interpersonal skills Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Able to handle unforeseen situations Excellent problem-solving and multitasking skills High level of acceptance Can drive value and its methodology Proven ability to deliver improvements that deliver greater value to the customer and business through more efficient delivery and/or lower costs. Experience of working in an Operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services. Experience in the management of multi-discipline teams in distributed locations Demonstrable results in a business customer facing role, with a track record of delivering Responsibilities Bulk refreshes (smarthands GLOPAS) Refresh PC support with individual user Management of existing Recycle cages at Customer sites Management of any existing Loaner lockers at Customer sites Coordination for Laptop provisioning to New starters Laptop configuration for New starters Assist with Problems – driver updates/patching/firmware BTO requirements Asset management Coordinate Asset repair and Break-fix with equipment provider Hardware storage utilizing Customer’s on-site storage provisions Couriers/packaging utilizing Customer’s on-site courier/packaging service Communicate designated points of contact at each site from Facility Management Coordinate goods receipt with on-site Facility Management Coordination and getting on-site assistance from Facility Management Desk setup/maintenance (In Country or FM) Hardware Troubleshooting (Mobile / Tablet) Software Troubleshooting (Mobile / Tablet) Issue handling Coordinate Ordering with Equipment/Service Provider Coordinate Returns with Equipment/Service Provider Networks, GLOPAS, Conferencing, Server/Storage, Printers Support any Crisis Management activity as per the plan and responsibilities mentioned for Support track and as may be required by other track. Defining and setting up a process for local announcements Marketing and branding for local announcements Content, format and medium of local announcements Planning the local announcement – date, time, venue and medium Making the local announcement with approved content, format and medium Change Advisory Board Meetings and Document Review Office Calls and Follow up actions Monthly performance reporting IT Induction of new users VIP Support (when a country has an IBA) Advance forecasting and notification of IBA User follow ups, escalations for tickets, email queries, complaints New Starter Tracking: Hardware Orders, AD Account & Phone Coordinating WEEE: ""Waste from Electrical and Electronic Equipment"" with Facility Management and 3rd party vendor Coordinating with facility management teams to ensure management of User guides Providing training and support for new employees (monthly) Assisting users in adapting to new technologies (scheduled quarterly connect session) SCCM & OS Troubleshooting License & Software Services Team Meetings Writing Knowledge Articles Reviewing aging articles Presenting knowledge items to team Reviewing and approving proposed or new Knowledge articles OS version updates and Profile recreations (Vulnerability tickets) – if central workplace services team is not able to deploy updates or create profile due to any reason General queue monitoring, dispatching tickets, problem tickets Educational Qualification Bachelor’s degree in technology OR equivalent higher education in I.T. Trainings , Certification Relevant technical certifications, such as: CCNA/A++/Comptia
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.