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At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About The Role Customer Care Diabetes Handle incoming phone calls, emails, and orders from private customers independently and professionally Support customers with creation and inquiries related to orders, returns, approvals, credit notes, and delivery status Provide high-quality telephone support with a strong customer service mindset and a solution-oriented approach Collaborate closely with internal teams to ensure smooth, efficient, and timely processing of customer requests and Health insurance invoicing Maintain accurate documentation and follow-up of all customer interactions in the relevant systems to support and continuously improve service quality Wir bieten Ihnen eine befristete Position, in der Sie Mitglied in einem hoch motivierten und dynamischen Customer Care Team werden und damit einen sehr entscheidenden Beitrag zur direkten Versorgung von Menschen mit Diabetes und zum Unternehmenserfolg leisten. Das Team pflegt einen wertschätzenden Umgang, eine offene Kommunikation und die Haupttätigkeiten sind Telefonie und Schnittstelle zwischen internen Teams im Bereich Order Management. Nach der Einschulungsphase vor Ort, steht ihnen ein flexibles Arbeitsmodell in Aussichten, 40% Office 60% Homeoffice #BetterDaysStartNow Customer Service Agent - till Dez 2027 Ein Tag im Leben Selbstständige Bearbeitung von eingehenden Anfragen, Telefonaten und Bestellungen. Zb. Prüfung von Lieferstatus und Unterstützung bei der Klärung offener Punkte zu Bestellungen. Erstellung internen Tickets zur Service Verbesserung. Enge Zusammenarbeit mit internen Teams, auch Optimierung und Mitgestaltung von internen Prozessen, zur Steigerung der Teameffizienz Pflege von Kunden und Auftragsdaten Unterstützung bei Sonderaufgaben und der Integration von neuen Tools Das ist uns wichtig Abgeschlossene Berufsausbildung mit kaufmännischer Erfahrung Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse – mündlich und schriftlich Guter Umgang mit den gängigen MS-Office Tools und SAP-Produkten Ausgeprägte Kunden- und Serviceorientierung Ausgeprägte Kommunikationsstärke und Sozialkompetenz sowie der Wille Herausforderungen gemeinsam als Team zu meistern Selbstständige und zielorientierte Arbeitsweise sowie Organisationsgeschick Darüber freuen wir uns Erfahrung im Customer Service / Kundenbetreuung, gerne im Gesundheitswesen Jahreszieleinkommen: ab € 30.400 mit der Bereitschaft zur marktgerechten Überzahlung – abhängig von beruflicher Qualifikation und Erfahrung. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation MiniMed offers a competitive salary and flexible benefits package At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life. About MiniMed We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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