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We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Why You Should Join Planet Fitness Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (available to eligible employees) Employee Referral Bonus Program This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM. FREE Black Card Membership 401(k) with generous employer match Profit sharing program! A sparkling clean work environment (where we all pitch in to keep the club pristine!) Contribute to changing people's lives every day by helping us create a healthier Planet Work hard play hard with an amazing group of talented, dynamic team members Employee Assistance Program (EAP) Some Of Your Responsibilities Will Include The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed! Answer phones in a friendly manner and assist callers with a variety of questions. The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests. Respond to member questions and concerns in a timely and professional manner. Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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