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To apply, you will only have to fill a short form on our website that will take you less than 5 minutes. About the company: Our client is a residential solar company specializing in providing solar energy solutions to homeowners. They focus on promoting sustainable energy and have made significant strides in the solar market since their establishment. Job Description: Our client is seeking a dedicated and customer-focused Customer Service Representative to support customers with inquiries, requests, and general assistance related to their solar services. This role plays a key part in ensuring clients have a smooth, positive experience from initial contact through post-installation support. Responsibilities of the role: • Provide excellent service by assisting clients with inquiries, requests, and general information about solar services. • Handle customer complaints or concerns in a timely, professional, and efficient manner. • Collaborate with team members and leaders to ensure a seamless and consistent client experience. • Build rapport with customers and drive client referrals through exceptional service. • Support customers via phone, email, or chat, acting as the first point of contact. • Explain processes, timelines, and general solar-related information in a clear and friendly manner. • Update client records, document interactions, and track follow-ups in the CRM system. • Escalate complex issues to the appropriate department when necessary. • Participate in regular team meetings, training sessions, and process improvements. • Conduct all interactions with professionalism, patience, and respect. Required Experience and Qualifications: • Previous experience in a customer service or call center role preferred. • Strong phone etiquette and communication skills. • Excellent time management and organizational abilities. • Ability to manage difficult situations with professionalism, empathy, and composure. • Ability to speak multiple languages is a plus. • Familiarity with CRM software is preferred. Preferred Skills: • Experience with similar roles in appointment setting or sales. • Customer service experience in a high-volume environment. • Familiarity with solar products or services is a plus. Personality: • Positive, empathetic, and service-oriented demeanor. • Team player with strong problem-solving skills. • Highly organized and able to multitask effectively. • Proactive and adaptable in a fast-paced environment. Software & Tools • CRM software (internal lead or client management system). • Standard communication tools (phone, email, chat). English Level: Native Schedule: 9-5 EST Salary and Benefits: • Payment in USD or Local Currency according to candidate's preference.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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