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Key Responsibilities Manage end-to-end employee grievance resolution Conduct workplace investigations and neutral fact-finding reviews. Ensure adherence to governance, risk, compliance, and process standards. Partner with business leaders, HR stakeholders, and employees to facilitate fair and timely resolution of concerns. Drive employee relations interventions and preventive actions based on grievance trends. Maintain case documentation, governance reports, dashboards, and audit-ready records. Required Skills & Competencies Employee Relations and workplace investigation experience. Strong interviewing, listening, and fact-finding skills. Conflict resolution, mediation, and stakeholder facilitation capabilities. Analytical thinking and problem-solving ability. Strong Interpersonal Skills Resilience and Composure Effective verbal and written communication skills. High standards of confidentiality, integrity, neutrality, and professional judgment.