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IT Support Engineer

TECEZE · Copenhagen, Capital Region of Denmark, Denmark

🌐 Distans📅 14/08/2026
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Key Responsibilities: Provide desktop, laptop, mobile device, printer, and application support. Diagnose and resolve hardware, software, OS, network, and connectivity issues. Manage incidents, service requests, and ticket queues; escalate when required. Install, configure, image, and rebuild devices using SCCM/Intune. Support Microsoft Windows, Microsoft Office, Outlook, Active Directory, and basic Mac OS environments. Perform basic server, network, Wi-Fi, DNS, DHCP, TCP/IP, and telecom troubleshooting. Provide smart hands support for network, server, AV, and telecom teams. Maintain asset inventory, stock management, documentation, and knowledge base articles. Support meeting rooms, video conferencing systems, printers, and mobile devices. Mentor junior technicians and assist with team leadership activities. Coordinate with vendors for repairs, procurement, and warranty services. Participate in on-call and after-hours support when required. Required Skills & Experience: 3–5 years of Desktop Support/IT Support experience. Strong knowledge of Windows OS, Microsoft Office Suite, Active Directory, and ticketing systems. Understanding of networking concepts (DNS, DHCP, TCP/IP, cabling, Wi-Fi). Experience supporting desktops, laptops, tablets, smartphones, and printers. Excellent troubleshooting, documentation, communication, and customer service skills. Experience supporting VIP users and working in diverse team environments is preferred. Basic English communication skills (written and verbal); local language proficiency required.
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For people searching Engineer

144,883 engineer jobs are open right now

Here's how to pick the right one and stand out in your application.

144.883Jobs
31.687IN
81%EN

That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.

Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.

Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.

When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.

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