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Job Title: Customer Service Specialist We are looking for a proactive and detail-oriented Customer Service to join our team. In this role, you will be responsible for managing end-to-end customer order processes and ensuring high-quality service delivery across both professional and retail channels. You will act as the key point of contact between customers, sales teams, and supply chain operations, playing a critical role in ensuring smooth order fulfillment, on-time delivery, and customer satisfaction. Key Responsibilities Manage the full order process, including order entry, validation, and tracking Coordinate with sales, warehouse, logistics, and planning teams to ensure timely and accurate deliveries Monitor order status, proactively identify potential delays, and communicate solutions to customers Handle customer inquiries, complaints, and claims in a professional and timely manner Ensure accurate pricing, promotions, and product availability in line with commercial agreements Maintain and update customer master data and order records in the system Prepare reports on service levels, order fulfillment, and customer performance Contribute to continuous improvement initiatives within customer service and supply chain processes Qualifications Bachelor’s degree in Business Administration, Supply Chain, Logistics, or a related field 2–5 years of experience in customer service, order management, or supply chain operations Experience in FMCG, cosmetics, or retail distribution is a plus Strong communication and coordination skills Ability to manage multiple priorities in a fast-paced environment Proficiency in ERP systems (e.g.LOGO) and MS Office applications Fluency in a good command of English
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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