Dev Ops/Cloud Application Support Consultant

Position Description We are looking for a DevOps / Cloud Application Support Engineer to join our team and support the development, deployment, operation, and ongoing improvement of our digital banking platform. The ideal candidate will have a strong understanding of DevOps practices, cloud infrastructure, application support, automation, and the software development lifecycle. This role requires someone who is comfortable working across development, infrastructure, and operational support teams and can troubleshoot complex application and environment-related issues. Your future duties and responsibilities Support and maintain applications and services across development, testing, and production environments. Build, maintain, and troubleshoot Azure DevOps CI/CD pipelines. Support cloud and containerized application infrastructure. Automate deployment, configuration, and operational activities using scripting and DevOps tools. Troubleshoot application, database, infrastructure, and deployment-related issues. Support Kubernetes-based environments, including application deployments, configuration, pod health, and troubleshooting. Perform SQL Server administration and troubleshooting activities as required. Develop and maintain T-SQL and PowerShell scripts for operational and automation purposes. Manage and troubleshoot SSL certificates and related application configurations. Collaborate with development, QA, infrastructure, security, and application support teams. Participate in production deployments, incident resolution, root-cause analysis, and continuous improvement initiatives. Contribute to monitoring, observability, operational documentation, and deployment runbooks. Required Qualifications To Be Successful In This Role Candidates should have a good understanding of: DevOps processes, practices, and methodologies Software development lifecycle (SDLC) Cloud infrastructure and cloud-based application environments Application deployment and operational support Infrastructure and deployment automation Hands-on experience or a strong working understanding of: Azure DevOps Pipelines Microsoft SQL Server administration/management T-SQL PowerShell Kubernetes SSL certificates and certificate management Nice-to-Have Skills Microsoft IIS .NET / ASP.NET Azure Kubernetes Service (AKS) Network fundamentals and troubleshooting Grafana Dynatrace or similar application performance monitoring tools Web application development iOS and/or Android application development Digital banking or financial services technology CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $60,000–$120,000. This role is an existing vacancy. Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries. Come join our team—one of the largest IT and business consulting services firms in the world.