Hotel Receptionist /Assistant manager

Hotel Receptionist / Assistant Manager Boutique Hotel Villa Adriatica • Internship • Supetar, Split-Dalmatia, Croatia (On-site) Company Description Boutique Hotel Villa Adriatica is a family-run, adults-only (16+) property located on the northern coast of the Island Brač, facing the mainland. The hotel is just 100 meters from the beach and features a garden lounge, sundeck, and pool area that offer a relaxed, intimate atmosphere for guests. Island Brač is the second largest and most populated island in the region, only 45 minutes by boat from Split, making it easily accessible for travelers and staff. Guests receive highly personalized attention, and the hotel has earned the Travelers’ Choice award from TripAdvisor for 2020, reflecting its strong reputation for service and hospitality. We are looking for a motivated, responsible and proactive Hotel Receptionist / Assistant Manager to join our small boutique hotel team in Supetar, Island of Brač. This is a hands-on role where flexibility, initiative and the ability to multitask are essential. You will work closely with the hotel management and be involved in the daily operation of the hotel, reception, guest relations and reservations. Key Responsibilities Welcoming guests and providing professional, friendly service throughout their stay Check-in and check-out procedures and handling guest requests Managing reservations, bookings and correspondence Communication with guests, travel agencies and booking platforms Assisting with daily hotel operations and coordination between departments Supporting the Hotel Manager and Assistant Manager with administrative and operational tasks Handling guest enquiries, complaints and special requests professionally Helping to maintain the high service standards and personal atmosphere of a small boutique hotel Requirements Minimum 2 years of previous experience in hotel reception, hotel management/administration, reservations or hotel sales Previous experience in a hotel management office or hotel reception will be a strong advantage Excellent communication and interpersonal skills Professional, friendly and service-oriented attitude Strong organisational skills and attention to detail Ability to work independently and proactively Multitasking ability and flexibility are essential in our small hotel team Good command of English; additional languages are an advantage Good computer skills and familiarity with hotel PMS/booking systems What We Offer A professional and friendly working environment in a small boutique hotel team The opportunity to gain broader experience in hotel operations and management Competitive salary , depending on qualifications and previous experience For certain qualified candidates, accommodation and meals can be provided Supportive management and the opportunity to take on responsibility and develop professionally A beautiful working environment on the island of Brač Who We Are Looking For We are looking for someone who enjoys working in a personal, guest-focused boutique hotel environment and is willing to take responsibility rather than simply perform assigned tasks. Previous hotel experience is highly valued. We especially welcome candidates who are proactive, reliable, adaptable and genuinely interested in becoming part of a small team where every team member makes an important contribution to the guest experience. Please include a short motivational letter explaining why you would like to work in a small boutique hotel team and how your previous experience would contribute to our hotel. Salary: Competitive and based on experience and qualifications. Accommodation and meals may be available for selected qualified candidates.