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Customer Care Advisor - ASAP Location – Manchester – Parking Onsite – Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week. Salary - £30,000 Start date – ASAP Working Hours – Monday to Friday – 9am – 6pm – No Weekends Why Join Us? Our Client pride’s themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you’ll be at the heart of their mission, helping new customers navigate the learning curve of being employed through a payroll company and resolving their issues efficiently. What You’ll Do: Build Relationships: Proactively nurture existing customer relationships with inspirational service over the phone and by email. Resolve Issues: Address and resolve customer complaints quickly, ensuring satisfaction. Communicate Effectively: Handle customer queries via phone, email, and written correspondence. Ensure Compliance: Follow compliance processes to maintain service integrity. Meet KPIs: Achieve targets such as one-call resolution, answering calls within a timeframe, and maintaining high-quality standards. Key Responsibilities: Provide outstanding customer service on a day-to-day basis. Monitor and ensure SLAs are met for all customers. Develop and maintain effective communication channels with all departments. Respond to email requests within 24 hours and ensure all customer queries are addressed promptly. What We’re Looking For: Customer Focused Individuals Resilience Attention to Detail: Meticulous in all tasks. Enthusiasm to Learn: Keen for continual development. Flexibility: Adaptable to undertake specific projects as required. Brand Advocacy: Promote companies culture and values. Who You’ll Work With: External: Contractors, Customers, Agencies, Clients. Internal: Customer Care Team Leaders, Customer Care Manager, All internal departments. Our Culture: Flexible approach to work. Desire to learn new skills and progress within the company. Inspire colleagues by setting a great example. Ready to Make a Difference? Join us today and be a part of a team that values personal service and champions the self-employed. Apply now and help us continue to lead the market with exceptional customer care! Apply Today!
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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