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Database Admin (Oracle DBA & SQL DBA) Role Overview We are looking for a Storage Administrator – L1.5 to provide operational and technical support for enterprise storage infrastructure. The role will be responsible for monitoring storage environments, handling incidents and service requests, performing routine administration, troubleshooting storage alerts, and escalating complex issues to L2/L3 teams. Key Responsibilities · Provide L1.5 operational support for enterprise storage infrastructure. · Monitor storage systems, capacity, performance, connectivity and hardware health. · Troubleshoot storage-related incidents and alerts within defined SLAs. · Perform routine storage administration activities such as: o LUN creation, deletion and expansion. o Volume provisioning and decommissioning. o Storage capacity monitoring and management. o Host/initiator registration and mapping. o Storage allocation and reclamation. · Monitor and troubleshoot SAN/NAS environments. · Perform basic troubleshooting of FC, iSCSI and NFS connectivity issues. · Monitor storage capacity and identify potential capacity/performance issues proactively. · Support storage zoning activities in coordination with SAN/Network teams. · Troubleshoot host-to-storage connectivity and multipathing issues. · Monitor and troubleshoot disk, controller, port and other hardware alerts. · Assist with storage firmware upgrades, maintenance and change activities. · Support storage migration and data movement activities as per documented procedures. · Monitor and troubleshoot replication-related alerts and escalate issues when required. · Work with backup teams to troubleshoot storage-related backup failures. · Perform daily/weekly storage health checks and maintain operational reports. · Manage incidents, requests and changes using ITSM tools such as ServiceNow. · Maintain accurate documentation of storage configurations and troubleshooting activities. · Coordinate with Windows, Linux, VMware, Network and Application teams for issue resolution.