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About the Company FindCore are thrilled to be assisting a fast-growing customer support business with the recruitment of a Customer Support Advisor. There is clear opportunities for progression from this role. About the Role Permanent position. This is a fully office-based role in Altrincham. Monday - Friday, Permanent. This is a volume telephone role supporting predominantly older customers process. The right person will be confident on the phone, comfortable working at pace and, above all, patient, compassionate and genuinely good with people. This company is growing rapidly and already has an excellent culture that facilitates growth of staff. Responsibilities Handle a high volume of inbound and outbound customer calls each day. Speak with new enquiries and understand each customer’s individual circumstances. Explain the company’s service clearly, patiently and professionally. Support older customers who may need additional reassurance or time on the telephone. Qualify enquiries and book appointments with the Claims Team. Maintain contact with existing customers throughout their journey. Keep customer information and CRM records accurate and up to date. Deliver excellent service without using a hard-sell approach. Qualifications Previous experience in a telephone-based customer service, call handling, contact centre or similar role is preferred. Required Skills Naturally warm, patient and empathetic communication style. Confident speaking with older customers and people who may require additional support. Strong telephone manner with the ability to explain information clearly and simply. Able to build trust and rapport quickly. Preferred Skills Previous experience within insurance, financial services, healthcare or another customer-focused environment would be advantageous but is not essential. Pay range and compensation package Salary Negotiable + Future bonus structure of up to £2,000 + overtime opportunities. Additional overtime is available, including enhanced rates for Saturdays (don't need to work any overtime, it's just an option). Equal Opportunity Statement The company is looking for people who can combine high performance with genuine compassion and excellent customer care. For further information on this opportunity, please apply via the link.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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