IT Business Analyst – KYC Process Automation

A message from the Hiring Manager, Vojtech Kotous: "Our Prague hub is thriving! To support our growing responsibilities and scale our capabilities, we are expanding our team with this newly created position. If you are looking for a role where you can truly own the process design and collaborate closely across locations, I would love to connect. You can find out more about my background and our team's vision on my LinkedIn Profile - feel free to reach out!" Are you passionate about translating complex business needs into elegant, automated solutions? Do you excel at structuring large-scale problems, fostering collaboration, and engaging directly with stakeholders to drive results? We are looking for an IT Business Analyst to join our growing product development team. Our team is distributed between Prague and Frankfurt, and you will play a pivotal role in shaping how we work together and in designing and implementing the next generation of our KYC processes on a modern BPM platform. Your Tasks Collaborative Stakeholder Partnership & Requirement Engineering Work closely with business stakeholders and partners across Prague and Frankfurt to elicit, analyze, and translate complex KYC challenges into clear, testable, and actionable user stories for the development team. Process & Solution Design with Shared Accountability Lead the analysis and design of KYC process solutions, breaking down large problems into small, incremental delivery steps. Take end-to-end accountability for your functional area—from initial discovery through implementation and validation—while ensuring alignment with colleagues in both locations. Autonomous Analysis & Ownership of Domain Independently drive the requirement analysis process in your area of responsibility. Act as the “go‑to” person for your domain, ensuring transparency, traceability of decisions, and clear communication of changes to both business and IT stakeholders. Process Automation & Implementation Design, implement, and adapt critical KYC processes using our Camunda BPM engine. Your work will directly influence services that automatically interact with our customers, and you will collaborate closely with engineers and other BAs across Prague and Frankfurt. Test Design & Quality Assurance Take responsibility for the functional test design of your area. Specify and review test cases based on requirements and processes, ideally using Gherkin or an equivalent behavior‑driven approach (e.g., Given‑When‑Then). Work with QA and developers to ensure high-quality, maintainable automated tests and clearly defined acceptance criteria. Business Impact & Data Analysis Use SQL to perform data-driven analysis and assess the business impact of changes prior to release, ensuring the quality, correctness, and integrity of our solutions. Agile Collaboration in a Distributed Team Act as a key liaison between business and IT in an agile setup. Facilitate a shared understanding of goals and requirements across Prague and Frankfurt, contribute to backlog refinement, and ensure alignment within the cross‑location delivery team. Your Profile Proven Business Analysis Experience Solid track record as a Business Analyst, Systems Analyst, or in a similar role, demonstrating the ability to work independently and manage complex requirements (ideally 5+ years of experience), preferably in cross‑location or distributed teams. Strong Collaboration & Stakeholder Engagement Exceptional communication and stakeholder management skills. You can build trust and drive alignment with partners at all levels and in both locations (Prague and Frankfurt), fostering a culture of shared ownership and accountability. Technical & Process Automation Acumen Ability to translate business logic into clear technical specifications. Experience with BPM engines (Camunda is a strong plus) or process automation is highly desirable. Test Design Mindset Experience in defining or reviewing test cases and acceptance criteria is a plus; familiarity with Gherkin (or similar BDD syntax) is considered a strong advantage. Structured Problem-Solver A highly structured and analytical approach to problem-solving, with a proven ability to dissect complex issues and design simple, effective, and well-documented solutions. Data Skills Experience with SQL or a demonstrated ability to learn it quickly to support data-driven decision-making. Language Proficiency Fluent and professional proficiency in English (written and spoken) is required. German language skills are a plus. Forward-Thinking Interests (Plus) A demonstrated interest or experience (professional or personal) in AI or Agentic AI is a welcome bonus. Learning and Development opportunities: Our Digital Technology Center is home to more than 600 IT professionals and there is always someone to learn from or have a quick review. You will find unconventional thinkers here and speak English on daily basis. We encourage numerous ways of development activities and support our people with certification and language courses. You will enjoy: Home office to make sure you can have the right balance. Flexible working hours within agile SCRUM setup. Generous package of 6 weeks of vacation, 6 sick days and up to 30 days of paid sick leave. A competitive salary with a very decent annual bonus system. Special financial conditions and mortgage discount. Prague offices to meet your team at the Charles Square Center, Karlovo náměstí within the reach of metro B line. A sophisticated program of further professional training and personal growth. Sponsored public transport card, Multisport card, retirement savings contribution, cafeteria system benefits, children summer camps contribution and free coffee. Opportunity to travel to our Frankfurt headquarters. A friendly, inclusive and open-minded company culture. Amazing multicultural colleagues and so much more! What is next: Send us your professional details and we will contact you right away. You will meet your team lead as well as a technology expert to discuss all that interests you. We are happy to meet you in person and show you the office or we can get in touch via e-tools (audio/video conferencing).