Business Development Manager - MFG

Role Business Development Manager Role Designation Business Development Manager/ Sales Manager Senior Business Development Manager/ Senior Sales Manager Career Stream Global Markets Career Sub Stream Sales Reports to Sales Head Billable Role (Y/N) N Supervises Not specified Billable Utilization NA Financial Size (Revenue/ Budget/Span) 2-3 New accounts (1-2 class A) per half US$ 1-2M per half Incumbency (Single/ Multiple) Multiple Team Size & Dispersion (Direct & Indirect reports, Single/ Multiple locations) TAL of 30-35 account; 7-10 being Class A/Must Win Number of Direct reports : 1-2 Location (Onsite/ Offshore) Onsite / Offshore Operating Network (Internal) Head of Sales, Account Development Specialist, All HBUs, IBU delivery, Finance, Legal, HR, CCD, IS, UPAMs, GEMs, DHs, IBU Heads, NBD team, HoS Operating Network (External) Clients (CXOs, Business Leadership, IT Leadership and below, Procurement office, Client Audit and compliance), Alliance partners, other contractors at Client (direct competitors, other companies managing PMO, independent contractors etc.) 0 Business Development Manager/ Sales Manager Senior Business Development Manager/ Senior Sales Manager Generate leads through – meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, and deal consultants. Do customer profiling, A/C Planning and set revenue / margin targets by services line at the account level. Create and / or edit messaging around Infosys services and solutions as is necessary. Identify and secure meetings with the right contacts in the client organization; Anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners. Research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts / structures for all key accounts. Identify the right team internally and for meetings, identify the right external partners (based on fitment, market presence, internal capabilities, and price and prospect preference), Provide intelligence on competition, Figure out the target price, help get the internal approvals, co-develop and provide inputs to model / solution and provide content as is necessary. Negotiate teaming agreements and prices with external partners. Negotiate MSA terms and conditions. Effectively handover the project to delivery for execution (in case of the won projects). Develops account plan, relationship map, Signs off on SOWs, submits invoices, follows up for payment release. Handover the account to the right person(mostly an EM) at the right time based on guidance from the manager WITH THE OBJECTIVE OF coming up with a winning strategy to meet A/C opening and revenue targets, penetrating the account by positioning Infosys strategically and as a trusted partner, develop a winning proposal, ensure a win and sufficient and necessary document to start the work, creating a pipeline of opportunities across the service mix, creating a long term relationship with the prospect and growing in the account as per 18 m plan and ensuring account is moved from "hunt" to "farm" mode WITHIN the assigned set of accounts and within organizational policies and guidelines. Educational Qualification And Experience Requirements 20 Business Development Manager/ Sales Manager Senior Business Development Manager/ Senior Sales Manager Engineering Graduate CA / Tier MBA* Non Engineering Graduate PhD Minimum No. of Years 11 9 Career Stream NA Categorized based on Infosys recognized list of colleges and courses For Higher Proficiency 20 Career Stream Engineering Graduate CA / Tier MBA* Non Engineering Graduate PhD Minimum No. of Years 14 12 Global Markets NA 2 Global Markets Knowledge of business processes of the client and the underlying Economics of the industry, competitive dynamics Areas of Responsibility Business Planning – Organization / Unit Level The Business Development Manager will provide revenue and profitability numbers for TAL accounts. S/He will market / segment analysis and needs / services / solutions identification to the HOS, in order to help setting revenue / margin goals at the unit level. Sales Planning and Review The Business Development Manager will, for the assigned the target accounts(TAL) identified by HoS, do customer profiling, A/C Planning and set revenue / margin targets by services line at the account level, in order to come up with a winning strategy to meet A/C opening and revenue targets. Market Development The Business Development Manager will persuade clients to provide and commit to industry wide reference, analyst references, case studies, joint webinars, and joint speaking engagements. S/He will provide input on specific events / sponsorships to corporate marketing. Create and / or edit messaging around Infosys services and solutions as is necessary, participate in events and conferences, identify new alliances, participate in joint alliance marketing events, and conferences in order to support revenue growth and increase ROI on events. Customer Prospecting The Business Development Manager will identify the right contacts in the client organization, secure meeting with the clients concerned, set appropriate agenda (client context and pain points, industry / competitive context, Infosys value propositions, anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners, research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts / structures for all key accounts. The Business Development Manager will create a/c plan, enlist executive sponsorship, ensure active participation from HBUs / Partners concerned, provide account context (includes topics to avoid), allocate roles and responsibilities for ongoing client interactions, review meeting material in order to penetrate the account by positioning Infosys strategically and as a trusted partner. S/He generates leads through – meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, deal consultants, in order to create a pipeline of opportunities (unqualified pipeline). Opportunity Identification and Qualification The Business Development Manager will identify the opportunities in the TAL and get them qualified for pursuit, create an opportunity plan for top opportunities, ensure alignment with appropriate partner units, exec sponsorships etc. in order to create a healthy pipeline across the service mix. Proposal Development The Business Development Manager will identify the right team (with help of HoS, if required), right external partners (based on fitment, market presence, internal capabilities, price and prospect preference). S/He will provide intelligence on competition, Figure out the target price, help get the internal approvals, co-develop and provide inputs to the model / solution and provide content as is necessary in order to develop a winning proposal. Proposal Negotiation and Closure The Business Development Manager will set up meeting with the prospect to present technical proposal, discuss the commercials, identify the right team for the meetings, negotiate commercials, get LOE / SOW, and upload the LOE/SOW in the system, in order to ensure a win and sufficient and necessary document to start the work and negotiate teaming agreements and prices with external partners in order to get the best price. S/He will unsure effective handover of the project to delivery for execution (in case of the won projects). Contracting and MSA The Business Development Manager will identify "MSA accounts", position Infosys as strategic partner with presenting value proposition and create environment for signing an MSA (e.g. empanelment.), negotiate MSA terms and conditions in order to create a l