Key Account Manager

Sobre esta Vacante Anker Innovations Ubicación: Mexico City, Mexico City, México Modalidad: On-site Industria: Computers and Electronics Manufacturing,Fashion Accessories Manufacturing Descripción del Puesto Position Summary We are seeking a highly experienced Senior Key Account Manager to lead and grow our business with major retail accounts across Mexico. The ideal candidate must have extensive experience managing large-format retailers, driving commercial negotiations, executing promotional strategies, managing inventory health, and owning the complete sales cycle from sell-in to sell-through. This role requires a deep understanding of physical retail operations and consumer technology products. We are specifically looking for professionals with experience selling hardware and consumer electronics through retail channels. This is not a software, SaaS, cloud, digital services, or consulting role. Key Responsibilities Own the commercial relationship with key retail accounts in Mexico.Drive revenue growth while ensuring healthy inventory levels across customers.Manage the complete business cycle, including:Sell-In (SI)Sell-Out (SO)Sell-Through (ST)Develop and execute annual and quarterly business plans.Lead commercial negotiations with buyers and category managers.Manage all commercial conditions, including:PricingMarginsRebatesMDFPromotional investmentsCommercial agreementsPayment termsSpecial buying programsBuild and execute promotional calendars to drive sell-through.Coordinate promotional activities with retailers, distributors, marketing, and operations teams.Analyze sales performance, inventory, and profitability to identify opportunities and risks.Manage forecasting and demand planning processes.Monitor inventory aging, weeks of supply (WOS), and replenishment strategies.Ensure strong in-store execution through collaboration with merchandising and retail operations teams.Lead customer business reviews and strategic planning sessions.Develop action plans to improve sales, inventory turnover, and profitability. Mandatory Experience Experience Minimum 8 years of experience as a:Key Account Manager (KAM)Senior Key Account ManagerNational Account ManagerCommercial ManagerCategory Account ManagerOr similar commercial roleMinimum 5 years managing large retail accounts in Mexico. Retail Experience (Required) Candidates must have proven experience managing one or more of the following accounts: WalmartSam's ClubLiverpoolPalacio de HierroChedrauiCostcoCity ClubCoppelSearsSanbornsOffice DepotOfficeMaxElektraHome DepotOther major retail chains Industry Experience (Required) Candidates must come from: Consumer ElectronicsMobile AccessoriesAudio ProductsSmart Home ProductsComputing AccessoriesConsumer Technology HardwareHome ElectronicsGaming AccessoriesIT Hardware Non-Qualified Backgrounds Candidates whose experience is primarily focused on the following industries will not be considered: SaaSCloud ServicesSoftware LicensingDigital AdvertisingConsulting ServicesProfessional ServicesManaged ServicesPure Telecommunications Services We are specifically seeking candidates with hands-on experience managing physical products sold through retail channels. Technical & Commercial Skills Required Experience Managing Commercial conditions and negotiationsPromotional planning and executionCustomer P&L managementSell-In, Sell-Out, and Sell-Through analysisInventory managementForecasting and demand planningBusiness reviewsCategory managementRetail executionDistributor managementPromotional budgetsInventory aging recovery plans Success Profile The ideal candidate has extensive experience sitting across from retail buyers, negotiating commercial conditions, managing promotions, driving sell-through, and resolving inventory challenges. This person understands how retail truly works—from the buyer's office to the store shelf—and is comfortable being accountable for revenue, inventory, profitability, and execution across multiple retail accounts simultaneously.