Analyst, Benefits & Wellness

At BCLP, we’ve built our firm on the foundations of thinking differently. Curious, inquisitive, and unbound by tradition, we are continuously evolving the way we support our people and manage risk across the firm. Our people are at the center of everything we do, which is why we are seeking a Senior Benefits & Wellbeing Advisor, responsible for the end-to-end delivery, administration, and continuous improvement of US employee benefits and wellbeing programs. This role operates with a degree of autonomy, managing complex processes, providing expert guidance, and supporting decision-making through data-driven insights . The role serves as a subject matter expert across health, welfare, and retirement plans, ensuring programs are compliant, cost-effective, and aligned with organizational priorities. It also plays a key role in operational excellence, contributing to vendor performance management, and risk mitigation while delivering a high-quality employee experienc e. Key Responsibilit iesProgram Administration & Deliv eryManage day-to-day administration of US benefits programs, ensuring accuracy, compliance, and service excelle nceManage complex lifecycle events (hires, terminations, qualifying life events) and resolve escalated iss uesResolve complex, non-routine cases and escalations requiring interpretation of plan, regulatory, and vendor constrai ntsIdentify and escalate material risks, trends, or issues to function leaders hipEnsure alignment between plan documents, systems, and operational proces sesAdminister retirement plan operations, including eligibility, contributions, and distribution proces sesCoordinate retirement plan transactions with recordkeepers and payroll, ensuring accuracy and complia nce Benefits Administration Activi tiesAdminister and monitor the leave of absence process to include coordination with payroll, documentation and tracking of FMLA and maintenance of legislative updates to remain compliant with all laws and regulations at the federal and state le velsMaintain benefit summaries and documenta tionMaintain benefits payment proces sing Employee Exper ienceAct as an escalation point for complex employee benefit qu eriesProvide clear, expert guidance on plan design, eligibility, and proc essesCoordinate and enhance employee education (e.g., onboarding, open enrol ment)Drive a customer-focused service model, improving satisfaction and resolution times Vendor Coordi nationPartner with vendors to facilitate excellent service delivery and issue reso lutionAssist in resolving complex vendor issuesContribute to vendor performance and governance acti vitiesCollaborate with stakeholders on vendor implementations and transitions, supporting delivery and ensuring smooth exe cutionPartner with recordkeepers and advisors on retirement plan service delivery and issue reso lution Benefits Operations & Continuous Impr ovementIdentify and recommend process improvements, supporting impleme ntationStandardize and document processes to improve efficiency and redu ce riskContribute to benefits-related projects and system enhan cementsContribute to operational excellence through ongoing review of wo rkflows Wellbeing ProgramsCoordinate the delivery and execution of wellbeing initiatives across financial, physical, and mental w ellbeingPartner with internal stakeholders to deliver campaigns and improve en gagementMonitor program participation and effectiveness, providing recommendations for enh ancementDevelop and maintain materials to increase wellbeing awareness and e ducation Data, Reporting & AnalysisPrepare and deliver reportingAnalyze data to identify cost drivers, risks, and optimization opportunities, including PEPM cost analysis and trend monitoring across self-funded plans (where ap plicable)Provide data-driven insights and recommendations to advise on decisi on-makingContribute to forecasting, renewals, and benchmarking a ctivitiesMaintain data accuracy through validation and recon ciliationTranslate complex data into clear, actionable insights for HR and Finance sta keholdersSupport analysis of retirement plan metrics such as participation rates and savings behaviour Compliance & RiskContribute to compliance with US benefits and leave regulations, including ERISA, ACA, COBRA, HIPAA, and FMLA, as well as applicable IRS and DOL re quirementsContribute to key compliance activitie s such as:Form 5500 preparation a nd filingsPlan audits and doc umentationContribute to retirement plan compliance activities, including non-discrimination testing (e.g., 401(k), Section 125) and aud it supportEnsure programs are administered in line with plan documents and regulatory re quirementsMaintain audit readiness and coordinate internal and external review activities Stakeholder Support & Co mmunicationPartner with HR, Payroll, Finance, Legal, and externa l providersProvide subject matter expertise to support deci sion-makingContribute to benefits communications and strategic initiativesSupport leadership with reporting a nd insights Qualification s and SkillsBachelor’s degree in Human Resources, Business, Finance, or r elated field5+ years of US benefits experience, including health & welfare and retirement plans (e.g., 401(k)), with exposure to plan administration and compliance a nd reportingStrong knowledge of US regulatory frameworks (ERISA, ACA, COBRA, HIPAA, FMLA)Experience with compliance activities, audits, and regula tory filings Key Skills & CompetenciesStrong technical knowledge o f US benefitsWorking knowledge of retirement plans, including 401(k) administration, contributions, participation trends, and compliance requirementsAbility to manage complex processes and apply sound judgment, escalating based on ri sk and impactAnalytical, data-driven mindset with strong attent ion to detailEffective stakeholder and vendor mana gement skillsCustomer-focused approach to emp loyee supportStrong problem-solving and continuous improvemen t orientationAble to navigate ambiguity and competi ng priorities Systems & Techni cal CapabilityExperience and proficiency with HRIS / HCM systems (e.g., Ripplin g, PeopleSoft)Proficiency in data analysis and reporting tools (e.g., Excel, reporti ng dashboards)Experience working with benefits administration platforms and vendor systems At BCLP we understand the value of a workforce with diverse perspectives and experiences, and we believe people perform at their best when they can truly be themselves at work. We aim to create an inclusive environment where all our employees are valued, motivated and able to be themselves. In order to provide the best possible service to our robust client base, we are committed to recruiting, retaining, rewarding and developing our people with regard to their abilities and contributions and without reference to their background, gender, gender identity or expression, ethnic origin, age, religion, sexual orientation, socio-economic status, political belief, disability or any other applicable protected characteristic.Signee to the United Nations’ Global LGBTQ* Standard of Condu ct for BusinessNamed by Stonewall as a “Top Global Employer 2025”BCLP has received a top score in the HRCF’s Corporate Equality Index for 19 years. On the 2023-2024 index we scored 95%. BCLP is an equal employment opportunity employer. The Firm strictly prohibits discrimination against any applicant or employee based on race, color, religion, national origin, age, military status, gender (including pregnancy, childbirth, lactation or medical conditions related thereto), sexual orientation, gender identity, gender expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The Firm also strictly prohibits harassment of applicants or employees based on any protected class or status. The Firm complies w