EUS Specialist (VDI)

About Us Outokumpu is accelerating the green transition as the global leader in sustainable stainless steel. Our business is rooted in the circular economy: our products are made from 95% recycled materials and are fully recyclable. Our stainless steel is used across society—from infrastructure and mobility to household appliances. We are committed to the 1.5°C climate target and, with up to 75% lower carbon footprint than the industry average, we help our customers reduce their emissions. Together, we are working towards a world that lasts forever. Outokumpu employs approximately 8,200 professionals in close to 30 countries, with headquarters in Helsinki, Finland, and shares listed on Nasdaq Helsinki. Learn more at www.outokumpu.com. What you'll do Provide advanced 2nd/3rd level support and technical expertise for Azure Virtual Desktop (AVD), RDS and VDI services, including agreed on-call support. Manage and troubleshoot AVD environments: host pools, session hosts, workspaces, application groups and published applications. Own the golden image lifecycle — build, patch, validate and maintain session host images using tools such as Azure Image Gallery or Nerdio. Manage FSLogix profiles, storage performance, user sessions and profile recovery. Monitor service health, performance and incidents; perform root cause analysis and drive improvements. Support patching, security activities, change management and migration from legacy VDI/RDS platforms. Standardise application delivery, maintain technical documentation and share knowledge with support teams. Identify opportunities for automation, harmonisation and improved end-user experience across End User Services. What you'll bring 5+ years of hands-on experience in VDI/EUC operations with AVD and RDS/Citrix environments. Strong knowledge of Azure Virtual Desktop: host pools, session hosts, application groups, scaling and troubleshooting. Experience with FSLogix, Azure Files, storage solutions and Windows multi-session environments. Knowledge of golden image management, application packaging, patching and release processes. PowerShell scripting skills and experience with ITSM processes (incident, problem and change management). Familiarity with Nerdio Manager is an advantage. Strong communication skills and ability to collaborate with IT teams, vendors and business stakeholders in English. What We Offer International, diverse, and highly collaborative working environment Hybrid work model (2 times per week on-site) Private life insurance (Ergo Hestia) Comprehensive medical care (Lux Med) Pension scheme (PPK with PZU) Multisport card supporting an active lifestyle Annual performance bonus (STI) rewarding results and contribution Accident-free bonus awarded when defined safety targets are met and no incidents occur on the manufacturing site Modern office located at Żelazna 2, Katowice 📄 Employment Details 3-month probation period Permanent employment contract 📬 Application Please send your CV in English. We appreciate your interest in joining our team and thank all applicants for their submissions. The position will remain open until a suitable candidate is found. We encourage you to apply as soon as possible. We look forward to receiving your application!