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Department: Location: Warsaw, Poland Please submit your documents in English when applying for this position. Evertz is looking for highly technical and self-motivated individuals for a challenging enterprise-class software/hardware support engineering role. If you're interested in expanding your knowledge and advancing with cutting-edge technologies in the Media and Entertainment (M+E) industry and building strong customer communications skills, this position is for you! While providing services with Evertz Enterprise Support group you will be supporting major M+E customers globally. The opportunities to learn and grow within the industry are limitless. Our products use a broad range of leading-edge technologies highly relevant in IT and Media Entertainment Industries, amongst others! You will be dealing with Evertz’s industry-leading Media Supply Chain and Linear Playout solutions. You will assist customers in maintaining superior system up-time and performance by assisting them with quick, efficient and professional problem-solving. You will be integrally involved in both private and public cloud deployments of the Evertz hardware and software technology stack. Responsibilities Respond and provide expert technical direction to customers regarding operational issues, firmware upgrades and general system maintenance. Regularly assess customer applications and troubleshoot/diagnose issues through research and/or issue replication to determine the root cause. Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear, and professional manner. Maintain a communication link between customer service and other Evertz departments by partnering to resolve customer issues and communicating status/progress to customers. Aid in design changes and interface with Evertz Product Management team regarding new “feature requests”. Support the development of communications tools by generating or authoring customer guides and providing detailed technical information to the technical writing group. Participate in on-call duty. Skills And Abilities Previous experience in support roles is desirable Good communication and interpersonal skills Experience with Databases (My SQL, Aurora) Experience with Linux (any flavour) Problem-solving attitude and ability to react to changing situations Ability to act effectively in high-pressure situations Dedicated to delivering excellent customer service Passionate about technology and eager to learn new software and hardware products Ability to multitask in a fast-paced environment Degree or diploma in IT, Electronics or Computer Electronics Additional Skills And Experience That Will Be Useful Exposure to AI tools, including generative AI solutions, is considered an asset Python and JavaScript familiarity is preferred Enthusiastic about Computer hardware Media Asset Management or Playout (Linear and Non-Linear) system experience is a valuable asset Understanding of network technologies (DNS, DHCP, TCP/IP, Firewalls, Switches) Knowledge of cloud computing environments (AWS is preferred) Willingness to travel if required Recruitment Process Is Simple Screening with recruiter (~45min) Technical interview with Hiring Manager and Enterprise Support Engineer (~100min) Thank you for considering a career with Evertz! Apply Now Back to Careers
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.