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Position Summary The Senior Sales Operations CRM Analyst is a strategic partner to Global Healthcare Sales and cross‑functional teams, responsible for optimizing our Salesforce CRM ecosystem—including CPQ and reporting dashboards—to drive sales productivity, data‑driven decision‑making, and revenue growth. This role leads the design and delivery of CRM and CPQ enhancements, owning the enhancement request intake and prioritization process end to end. Partnering closely with Sales, Marketing, Finance, Supply Chain, and Customer Operations, this role translates complex business needs into scalable technical solutions, provides advanced user support and issue resolution, and leads cross‑functional system enhancements. The Sr. Analyst also develops and delivers training and change‑management programs that improve adoption and performance across global teams. In addition, this role supports acquisition integration efforts as needed and mentors junior analysts, contributing to team development and continuous improvement of Sales Operations capabilities. This is a hybrid position. The team meets in the office in Mentor OH 2 days per week. What You'll Do as a Senior Sales Operations CRM Analyst CRM & CPQ System Design (50%) Function as the central cross‑functional partner for the global Salesforce ecosystem (CRM, CPQ, dashboards), managing enhancement intake, prioritization, sequencing, and alignment. Facilitate formal intake process and evaluate enhancement requests by business value, risk, and effort to determine optimal technical solutions. Translate business objectives into scalable I&T requirements in partnership with Sales, Marketing, and Customer Operations. Collaborate with I&T on architecture, integrations, data quality, and release management; ensure reliable deployments through QA/UAT and post‑release validation. Manage Salesforce solutions, dashboards, and reporting to support Sales and Operations. Troubleshoot and resolve complex Salesforce issues, including defects, integration failures, and data discrepancies; implement corrective actions. Create and oversee data standards for pipeline management, forecasting logic, opportunity hygiene, and operational KPIs. Lead cross‑functional issue resolution across systems, data sources, and processes (Sales, Finance, Operations, IT). Provide project leadership for enhancements and acquisition integrations, including requirements, design sessions, testing, and go‑live support What You'll Do as a Senior Sales Operations CRM Analyst - cont'd Training, User Support & Adoption (30%) Develop and deliver Salesforce and CPQ training programs that increase system proficiency and reduce support requests; gather Voice of Customer from graduates/managers and iterate materials for effectiveness. Lead change‑management and communication initiatives to maximize adoption of new Salesforce and CPQ features and improve ROI. Facilitate collaboration across field sales, IT, product management, Customer operations, and senior leadership; run Field Advisory/feedback forums. Leverage user adoption tools, including Camtasia and WalkMe, to ensure successful user adoption of new functionality, features, and tools Report on usage of user adoption tools to Governance committees; identify and implement improvement areas to drive better results Establish and monitor KPIs related to CRM rigor, including, but not limited to; Data Quality & Completeness, Adoption & Usage, Process Efficiency, Forecast Accuracy & Pipeline Health, and Governance & Compliance. Present quarterly KPI reports to Sales Operations, stakeholders, and governance committees Use Lean/Kaizen practices, standard work, and KPI tracking to drive ongoing process and system improvements. Mentorship (20%) Support onboarding of new System Analysts through STERIS People Champion program and the mentorship of new analysts Provide in-depth CRM and CPQ training and continuous education to new System Analysts Guide System Analysts on the proper way to respond to certain Customer scenarios and provide constructive feedback on ways to improve communication Solicit feedback on mentorship effectiveness from mentees and peers; continuously improving mentoring approaches. Required The Experience, Skills and Abilities Needed Bachelor’s degree; 7 + years in Sales/Customer/Service Operations or related functions, including 5+ years hands-on CRM/Salesforce business analysis or administration. Salesforce Administrator Business Analyst certification (required). Experience developing detailed requirements, facilitating UAT/SIT, and providing production support in an Agile environment. Demonstrated ability to partner and collaborate with key I&T stakeholders Demonstrated ability to mentor Junior System Analysts Demonstrated analytical/problem-solving ability; excellent presentation skills; ability to work independently and influence across teams. Preferred Salesforce Administrator II certifications preferred. Experience with Sales Connection CPQ (configure price quote), Cognos, Oracle, and reporting tools (CRM Analytics/Tableau). Experience with Training and Digital Adoption tools like Camtasia and Walk-Me Familiarity with Lean methods; exposure to Apex/Flows/Lightning configuration and integrations is a plus. Other Strong analytical, problem-solving, and communication skills. Ability to translate complex business needs into technical solutions and actionable insights. Proficiency in Agile methodologies and project management tools. Strong verbal and written communication skills to interact with stakeholders at all levels. Strong foundation in managing Salesforce and CPQ solutions. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: Market Competitive Pay Extensive Paid Time Off and (9) added Holidays Excellent Healthcare, Dental, and Vision benefits Long/Short Term Disability Coverage 401(k) with a company match Maternity & Parental Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition Reimbursement and continued education programs Excellent opportunities for advancement in a stable long-term career #HYBRID Pay range for this opportunity is $81,750 - $109,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com. If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a f
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
79%EN
WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.