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Organization- Park Hyatt Saigon Summary Park Hyatt Saigon occupies a prime position in central Ho Chi Minh City in Vietnam (District 1), overlooking the elegant Opera House on Lam Son Square. The premier hotel in Ho Chi Minh City is within reach of boutique shops, restaurants, and parks. There are plenty of recommended shopping hot spots and things to do within walking distance of our hotel in Saigon District 1, including the historic Dong Khoi Street and Le Thanh Ton Street. Among 18 awards in the past 6 years, these marvelous achievements are inspiring, acting as beacons of resilience and hospitality for both guests and our local communities: 2025 Recipient of One MICHELIN Key 2024 Top 5 Hotels in Southeast Asia, Readers' Choice Awards, Condé Nast Traveler 2023 The 15 Best City Hotels in Asia, Travel and Leisure World’s Best Awards 2023 Best City Hotels in Vietnam, Travel and Leisure Luxury Awards Asia Pacific 2023 Best 500 Hotels in the World, Travel and Leisure 2023 Forbes Travel Guide – Star Awards Winners Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members, and shareholders alike. We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity, and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion, and a one-stop experience. We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark , one of the world's legendary great hotels. In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position. As an Assistant Digital Marketing Manager , you will be responsible for supporting and executing the hotel’s digital marketing initiatives across multiple platforms, driving brand presence, guest engagement, and business performance while aligning with global and regional Hyatt strategies. Digital Marketing Responsibilities (Digital advertising, platform localization, SEO, email marketing and other ancillary revenue projects) Collaborate with partner agencies to develop annual business plans for hotel to ensure comprehensive strategic recommendations and ensure ROI goals are achieved for SEO, PPC, mobile, and display activity Work with and manage agency to ensure PPC and SEO plans fit hotel’s goals and objectives as well as management of the Chain-funded media for hotel when applicable Assist regional and global efforts such as hyatt.com and apps localization, global and regional marketing campaign, and regular sales promotions Work with and manage agency for projects such as mini-site development, app development and other digital marketing initiatives at the hotel as necessary. Strategize on email marketing initiatives with hotel Marketing Communication team. Assist with setting up accounts with approved vendors, review quarterly/annual email activity plans, and ensure quarterly performance reports are made and regularly updates hotel’s database. Provide insight to hotel in executing social media activities; work with Marketing Communication team on creative strategies to optimize social media channels, working with agency on tagging posts and monitoring social media performance using approved analytics tools. Meet with digital and e-Commerce industry representatives e.g. vendors, agencies, media partners such as Google, Yahoo, etc. if necessary. In order to gain insight to local best practices Oversee weekly/monthly reporting – analysis and reporting of PPC/SEO campaigns, etc. and overall website performance Oversee content for hotel digital activities including the property’s websites, ensuring content is up to date and optimized We can offer you Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings: Competitive package International, professional and friendly 5-star working environment Full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…) Learning and development opportunities Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week Be provided uniform and laundry service Discount 50% for F&B service at our restaurants Complimentary accommodation at selected Hyatt properties worldwide. Qualifications 3–5 years’ experience in digital marketing or e‑commerce Strong hands‑on knowledge of SEO, PPC, digital advertising, website optimization, and campaign management. Proven experience working with digital and media agencies and managing multiple projects simultaneously. Good understanding of email marketing, social media platforms, and digital analytics tools. Excellent English communication skills (written and verbal) with strong analytical and reporting abilities. Proactive, well‑organized, and able to perform in a fast‑paced, luxury hospitality environment.
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