Product Manager – Subscription Payments

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Product Ownership: Define requirements and acceptance criteria for subscription payment capabilities (recurring billing, retries, credentials management, recoveries) and lead cross-functional teams through execution while ensuring alignment across internal teams and external partners End-to-End Subscription Flows: Design and validate subscription payment flows including initial transactions, recurring charges, retry logic, failures, and recovery mechanisms to ensure consistent implementation across geos and channels Payment Risk Compliance: Evaluate and implement payment and fraud controls specific to subscription models while ensuring alignment with card network rules, PSP requirements, and audit standards BPO Enablement: Partner with BPO teams to operationalize subscription payment logic, ensure consistent handling of scenarios, and reduce manual interventions Testing Readiness: Partner with stakeholders, testers and IT to define testing approach, data requirements, and rollout readiness for subscription payments and new service launches Performance Optimization: Define and track success metrics (e.g., success rates, retry performance, involuntary churn) and support continuous optimization efforts Enablement Documentation: Create and maintain payment, process, and flow documentation to support onboarding and scaling of subscription capabilities We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.