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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Product Support Engineer You will directly support Adyen’s merchants on highly technical troubleshooting. You will be a part of a global support organization, using a follow the sun model to enable our customers to run smoothly 24/7. Your work will have a direct impact on our merchants’ ability to take payments and further grow their business. As part of your work, you will partner with technical and commercial teams internally, and you will build your own knowledge about payments to bring value to external customers and internal teams. What You'll Do Be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices. Own merchant support cases from creation to final resolution. Be an internal product advocate, track product processes, and communicate merchant feedback to product and engineering teams. Collaborate with peers and cross-functional teams, contributing to collective problem-solving and growth. Act as a subject matter expert by providing guidance, answering complex questions, and ensuring knowledge is properly documented. Contribute to projects that align with the growth and direction of the Support organization. Who You Are You have strong technical knowledge, and have experience troubleshooting APIs. Bonus points for specific experience with Postman, HTML/CSS, JavaScript, Java, SQL, or PHP. Functional understanding of Magento, SFCC, Adobe Commerce is a plus. You have experience working directly with merchants in a customer support role. You have strong verbal and written communication skills, and can clearly communicate complex technical topics in an understandable way to a variety of technical and non-technical audiences. You aspire to deliver a seamless, high-quality merchant support experience with every merchant interaction. You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered. You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity. You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests. STEM degree preferred but not required. Bonus points for a degree in Computer Science or related field. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. The annual base salary range for this role is $80,000 - $105,000; to learn more about our compensation philosophy, please click here . This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This is a full time position and does require working the occasional holiday and/or weekend to ensure business continuity. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.