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This job can be based out of any of the following sites; Alabang, Paranaque, Cubao, Mandaluyong, Pasig Responsibilities Manage incoming calls from customers. Assess customer’s needs and guide the customer accordingly. Use customer service and critical thinking skills to resolve the customers’ issues and ease their concerns. Maintain acceptable call lengths while remaining friendly, informative and helpful. Maintain productivity and quality standards. Demonstrate appropriate sense of urgency for customer responses. Escalate customer issues appropriately and correctly. Demonstrate timely accurate and professional customer service. Maintains a positive and professional demeanor and portrays the company in a positive light. Demonstrate knowledge and use of departmental resources, policies and procedures. Reach campaign goals All other duties as assigned. Qualifications For Candidates with Call Center Experience must be at least high school graduate with 6 months call center experience For Candidates without Call Center Experience, they must finish at least two years in college Willing to work during night shift with shifting schedule Responsible for own learning, development and achievement Team player with strong integrity Resourceful and has strong attention to detail Strong command of the English language
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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